ARch

they really have very few maintenance calls from us. We have recommended their electric dryers for number of clients who are using predominantly electric energy on account of having installed solar panels.

Strengths: dependable machines; long history in the business which translates to reliability and follow-through

Needs to improve: they may not be exactly cutting edge in all products, but reliability trumps cutting edge for most of what they sell.

Ah. We got a Sharp microwave for the office kitchenette. Big mistake.

Strengths: well, they have some decent products that are cheap (meaning don't cost as much as other products on the market).

Needs to improve: cheap products as in not as well made, don't hold up.

We sometimes need to outsource our large printing jobs, and when we do Fed Ex Kinkos is sometimes the choice. Generally we prefer the customer service at a few other places, but Fed Ex Kinkos gets the job done

Strengths: they have the machines to do large blue print copies

Needs to improve: slow turn around

We needed a vending machine for the office to increase productivity, and it worked.

Strengths: good reliable well-stocked vending machines

Needs to improve: none

great product that met our cable needs

Strengths: great computer cables and cable connectors

Needs to improve: none

we consulted with them to complete a project when we were stumped.

Strengths: expertise and experience

Needs to improve: none

They were able to complete a job that included posters and brochures for a conference we were in.

Strengths: They can print big items, and do large volume

Needs to improve: none

We needed some gift baskets for clients during the holidays and were able to get them at Costco

Strengths: Selection, volume, price

Needs to improve: none

We needed some basic stuff to support our office computers and Phihong delivered on that

Strengths: Great supply of the most interesting peripherals

Needs to improve: none

We needed some attention to our packaging strategy and they help us determine which way to go with it.

Strengths: Great packaging solutions, innovative

Needs to improve: n/a

We needed some equipment to help with a large project building a park bench.

Strengths: Beahm is a great resource

Needs to improve: none

They were a great resource to us in completing a functional art project for a client that involved mechanical design and aesthetic considerations as well.

Strengths: They have quality items for use in custom projects.

Needs to improve: none

Big Byte was responsive and creative in their troubleshooting. Ultimately they were successful for us.

Strengths: Big Byte provided us computer support and troubleshooting for our system when it was less than optimal

Needs to improve: none

We needed some boxing materials for the office and really like their product.

Strengths: They have a unique and quality product

Needs to improve: none

We needed some of their machines during and HVAC portion of a project.

Strengths: They have the big machines to get the big parts of construction project done.

Needs to improve: none.

We had a need for a spring-based automation device for a show. They helped us make it happen.

Strengths: They have an excellent supply of springs and the ability to make a custom spring product

Needs to improve: none

We had specific needs for fasteners and buttons for an unusual closet challenge for a client. We found what we needed at ACF

Strengths: They have and distribute fasteners, buttons, and cable components

Needs to improve: none really

We use Kelly Moore all the time for our decorating needs. They help with color consult and also can make or find anything they don't have in their store.

Strengths: Selection!

Needs to improve: none. they have it.

We consulted with filemaker to trouble shoot our data management problems

Strengths: They have an interesting approach to problem solving the task of data management

Needs to improve: Not really weaknesses, just unknowns, because we consulted but did not test what they proposed

We had a need for a certain functional connector and eventually had it designed and built at A&B

Strengths: They are experts in die casting and machining and they can troubleshoot custom

Needs to improve: none, they do their best, and their best is great