GoPro99

Our company ordered a scanner system from Symbol to keep track of all the various equipment that comes in from our clients. It streamlines our operations and really helps us in tracking inventory and reliability. Customer service is great as they're always available regarding maintenance or upkeep. Easy to use, reliable and a great value. Combined with quick lead times and knowledgeable staff, Symbol has truly offered us a time saving service.

Strengths: product quality, reliability, customer service, turnaround time

Needs to improve: none

Our company orders framing systems from Bosch Rexroth to store various equipment and components in our facilities. We are pleased with the level of quality and organization that their structures provide as it keeps our operations running smoothly and safely. Structures are easy to erect and are extremely reliable. Great customer service as we feel we're one of their top clients despite our being likely one of their smallest. Knowledgeable team, quick turnaround and accurate estimates make for a great overall experience.

Strengths: selection, product quality, reliability, customer service, turnaround time

Needs to improve: none

Our company contracts Sterigenics to provide sterilization services in our R&D divisions given their industry reputation for quality control and client service. They offer a wide spectrum of techniques and services ranging from gamma to e-beam. Customer service is always easy to reach and pleasant to interact with. Issues are resolved immediately. Backed by an extremely knowledgeable team, Sterigenics makes every effort to present the most cost effective and suitable application. Accurate quotes, quick lead time and an expert staff make this choice a no brainer. Great firm.

Strengths: knowledgeable staff, customer service, reliability, results oriented, lead time

Needs to improve: none

Our company orders various spring solutions from Neo-Tech to maintain the integrity of our production processes and the final end product. The team is extremely professional and we haven't had any issues with product quality to date. Customer service is responsive and in constant communication. They offer a wide selection that suit a vast spectrum of applications. Accurate quotes, solid lead time and a knowledgeable team make for a great experience.

Strengths: selection, product quality, reliability, customer service, turnaround time

Needs to improve: none

We’re a small firm and operating efficiently is key. We contract GMP labeling to ensure that all of our systems are adequately marked, identified and organized so workstations are clear and materials are distinguishable. Customer service is great as any issues are quickly addressed and solved. Knowledgeable staff maximizes any visual management gains so we can streamline our work environment. Great selection, accurate quotes and quick lead times make for a positive experience. Happy to refer.

Strengths: selection, product quality, reliability, customer service, turnaround time

Needs to improve: none

Our company orders various chemical solutions from KMG given their wide selection and dedicated level of customer service. Our R&D division requires various compounds to ensure the accuracy of their data while our assembly often requires solutions to streamline processes. They have an extremely knowledgeable team that always keeps us informed when we explore alternatives. Accurate quotes, quick turnaround and ease of ordering make KMG a very reliable chemicals partner. Happy to reach out to again.

Strengths: selection, product quality, reliability, customer service, turnaround time

Needs to improve: none

Our company sources various penumatic components and controls for our production from Bay Advanced
Top quality products that consistently outperform competitors. Great selection with a customer service support that is dedicated to client service. Accurate quotes, quick turnaround and reliability keep us coming back. Will continue to order from and do business with. Highly recommend.

Strengths: knowledgeable staff, customer service, durability, ease of ordering, quick turnaround

Needs to improve: none

We're a small scale assembly and order various grinding discs for our production lines from Engis We've been impressed by their product quality and durability over the years and their consistent ability to produce quality results. They ensure that our systems are running effectively and efficiently which is essential as a small firm. Customer service is great and quick to respond. Accurate quotes, solid lead time and a knowledgeable team make Engis a reliable resource. Will do business with again and happy to refer.

Strengths: selection, product quality, reliability, customer service, turnaround time

Needs to improve: none

Our company orders a wide variety of components and accessories from Master due to the level of quality and wide selection to choose from. Efficiency is key to maintaining our systems so we can consistently churn out quality products. Customer service is great and always able to address concerns immediately. Expert staff offers guidance with regards to applications. Accurate quotes, quick turnaround, competitive rates and selection make the entire buying process extremely efficient. Will do business with again.

Strengths: selection, product quality, reliability, customer service, turnaround time

Needs to improve: none

Our company has ordered adhesives from Henkel and hae been pleased with their quality and effectiveness to date. They are integral in ensuring our systems operate efficiently and maintaining the integrity of our end products. Customer service is great and easy to reach. Accurate quotes, reliability, quick turnarounds and ease of ordering make Henkel a quality partner. Will reach out to again and happy to refer.

Strengths: customer service, product quality, reliability, expert staff, lead time

Needs to improve: none

Our company orders various pressures sensors from Freescale to ensure that our systems are operating efficiently. Quality is top notch and extremely accurate which is key for monitoring complex systems. Customer service is great as they are quick to address any of our concerns. Knowledgeable team offers expert analysis when evaluating options. Accurate quotes, quick turnaround and ease of ordering make Freescale an easy partner to work with. Great rates and an even better team.

Strengths: customer service, product quality, reliability, expert staff, lead time

Needs to improve: none

Biogeneral supplies our company with a variety of components when we are working on medical device collaborative projects. Whether they be components, instruments or accessories for the R&D lab, quality is top notch across the board. Customer service is extremely helpful and quick to offer promotions when available. Accurate quotes, quick turnaround time, helpful staff and competitive rates make doing business with simple and easy. Will continue to reach out to.

Strengths: knowledgeable staff, customer service, durability, ease of ordering, quick turnaround

Needs to improve: none

We source various guide wires from Asahi and haven't been disappointed to date. We're a small firm and their components ensure the integrity and quality of our assembly and final products. They are extremely professional and deliver high quality products as described. Customer service is great and quick to address any issues immediately. Expert staff always offers insight and provides cost effective alternatives given their wide selection. Large company with an even bigger reputation. Quality assured and will continue to source from for any medical device collaborations.

Strengths: knowledgeable staff, customer service, durability, ease of ordering, quick turnaround

Needs to improve: none

We purchase a variety of electronic parts and accessories and have been pleased with the product quality. Products are reliable which ensure the quality of our production. Customer service is great and always quick to address any concerns. They are extremely professional and proven industry experts. They offer a wide selection and always offer insight in choosing the best solution. Accurate estimates, quick shipment, great rates and a helpful management team make for a positive experience. Will do more business with.

Strengths: customer service, product quality, reliability, expert staff, lead time

Needs to improve: none

Our company sources various cleaning and sterilization solutions for our R&D Division and have been pleased with the overall quality and effectiveness. We can't afford to let anything contaminate our data and Alconox plays role in preventing such an instance. Great customer service as they are always quick to address our concerns. Accurate quotes, quick shipping, value and ultimately an expert staff that knows exactly what needs to be done and accomplished. Great team behind a quality service.

Strengths: customer service, product quality, reliability, expert staff, lead time

Needs to improve: none

We source various lubricants and solutions from RSC to ensure that our assembly is operating smoothly. Any inefficiencies make a huge impact on our bottom line as a smaller firm and RSC helps to avoid any such scenario. Great quality and time tested. Customer service is attentive and quick to address any issues immediately. Accurate quotes, wide selection, quick turnaround and competitive rates make for a pleasant buying experience. Will continue to reach out to.

Strengths: knowledgeable staff, customer service, durability, ease of ordering, quick turnaround

Needs to improve: none

We source various cleaning solutions for our R&D division and Eminess gets the job done. They offer a strong selection, adhere to a high standard of quality and are backed by helpful staff and dedicated customer service res. Quick quotes, turnaround ease of ordering make for a positive experience. Competitive rates and great communication don't hurt either. Will continue to order from.

Strengths: selection, product quality, reliability, customer service, turnaround time

Needs to improve: none

We reached out to IBT to streamline our operations and to ensure that our processes were operating as efficiently as possible. Their level of professionalism, infrastructure analysis and product/service offerings immediately caught our attention. Great level of client interaction as their expert staff was quick to point out numerous inefficiencies that could be remedied by a restructuring and incorporation of better components and products. Accurate quotes, solid timeline and expertise proved invaluable. Will continue to stay in contact with.

Strengths: customer service, product quality, infrastructure, reliability, expert staff, lead time

Needs to improve: none

We source a variety of batteries from Powerstride given their selection and overall quality. From use in our heavy lifting machinery to remote work stations, their charge and quality remains at a high standard. Great customer service as they're always quick to address any of our needs. Expert staff always points us in the right direction when evaluating options. Competitive pricing, great quality and ease of ordering make for a positive experience. Will be happy to refer.

Strengths: knowledgeable staff, customer service, durability, ease of ordering, quick turnaround, overall quality

Needs to improve: none

We source BMZ batteries due to their long lasting and time tested quality. They ensure that all of our heavy lifting machinery are operating and fully utilized. Any lapses in productivity greatly impact us as a smaller firm and knowing BMZ batteries are powering the way alleviates any headache. Great customer service that is quick to address any issues. Helpful staff, overall quality and competitive value make BMZ an easy choice. Will continue to order from.

Strengths: selection, product quality, reliability, customer service, turnaround time

Needs to improve: none