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I like Cingular but they are not my first pick for a cellular provider. I now use Verizon because of their network coverage.
Strengths: Excellent customer service, decent coverage
Needs to improve: Coverage is not as good as Verizon when traveling
I use to work for Cingular they were excellent with service and quality.
Strengths: Great products and customer service
Needs to improve: Got bad reception quality