Services Provided

Contact Information

2400 Monument blvd
concord , CA 94520
+1 925-566-4003
www.costco.com

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Community Reviews Summary

12 Community Reviews 4.92/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Costco Wins Over Most Customers


General Administrative , Education
03/25/2014

Speed 5 / Price 5 / Quality 5

I have used Costco for countless reasons on a weekly and monthly basis as a teacher. They supply me with great office supplies at bulk buy for cheaper prices. I am able to get all of my posters enlarged and their printing department is outstanding. It truly is quality printing. I have ordered pizzas through Costco for meetings, classroom parties, and school wide events. Their pizzas are amazing and their prices per pizza are hard to beat for the quality and service. Costco is a great company.

Strengths: * wonderful customer service
* friendly atmosphere and employees (helpful)
* knowledgable staff
* quality products
* low prices
* product guarantees
* amazing return policy
* rewards
* membership programs and incentives

Needs to improve: There are many times when I had wished Costco was open just a bit later. However, that is my own personal preference and not necessarily a ding at Costco.

My Go to place to buy EVERYTHING!!!


Operations , Military / Law Enforcement
05/08/2014

Speed 4 / Price 5 / Quality 5

My experience with costco has been outstanding. They set the bar extremely high and with prices and quality on the products they sell. If for any reason there is a defect or something missing there customer service is amazing and fast to fix it.

Strengths: Great customer service,amazing prices and an over abundance of everything needed for day to day life! The ability to buy in bulk at prices as low as most chain stores makes Costco my go to company for all my office supply needs! There helpful employees make the shopping experience just that much better!!!! In one word Amazing!!!

Needs to improve: The only Weakness i can find with Costco is the crowd of shoppers at any given time. They need to have all check out lanes open at all times!!

Utterly satisfied with Costco


Sales , Medical Device
03/22/2014

Speed 5 / Price 5 / Quality 5

Overall satisfactory. Fast time customer service and will get you an answer on the spot or will find out and get back as opposed to other vendors taking your inquiry and never getting back to you. Their follow up is amazing. Never a disappointment when I deal with their staff.

Strengths: Always on point with their customer service and if you do not see a product or item that they used to stock they will inquire about it and let you know when they will be re-stocking that particular item and give an ETA. Follow up is excellent, Kudos

Needs to improve: None that I can think of. I deal with several clients and cater to corporate luncheons and symposiums and thus far Costco has met my every need in terms food items.

Costco great selection


Finance/Accounting , Retail
05/20/2014

Speed 5 / Price 5 / Quality 5

Their return policy is very consumer friendly. They will take back anything even if it is open. This time of policy is great for consumers.

Strengths: Costco has consistently a wide range of products from basic office supplies to food choices. The prices are consistently fair and reasonable. I know I will not be ripped off for any items purchased there. The staff are friendly, courteous and very helpful.

Needs to improve: Depending on which location, the lines can be a little long sometimes. You will just have to go during the off hours (e.g. mornings or evening time).

Awesome for your 1 stop shop for all your office and home needs!


CEO/Owner , Financial Services
05/02/2014

Speed 5 / Price 5 / Quality 5

Great overall. 1 stop shop for all my professional office and home needs. Can buy in bulk which can help save money and frequent trips to stores.

Strengths: Costco is a great 1 stop shop for all your office needs. We come here for paper towels, water, trash bags, and snacks for office.

Needs to improve: It is always crowded here, which is a lame weakness. They are awesome and the crowds speak for themselves about the prices and quality of goods they sell here.

Costco has great prices


Customer Service , Automotive
05/16/2014

Speed 4 / Price 5 / Quality 5

With Costco, I have always gotten exactly what I expected. Never more, nor less.

Strengths: Costco is great for catering their pizza. They used to deliver to my old job and they were always on time and the food was always warm. Great for big company gatherings. They even provide plates and napkins.

Needs to improve: Sometimes the lines are too long. Other than that, I've never had a problem.

Great prices and very business friendly


Finance/Accounting , Financial Services
03/31/2014

Speed 5 / Price 5 / Quality 5

I buy a lot of the office products from Costco such as coffee, cream, sugar, paper products, and small appliances. Prices are unbeatable, they have the best return policy and they are very business friendly.

Strengths: Wide selection of products, large quantity pricing, unbeatable return policy, high quality merchandise.

Needs to improve: None

Costco Review


Manufacturing , Consumer Products
04/07/2014

Speed 5 / Price 5 / Quality 5

I use Costco store to buy stuffs for everyday use, food, gas, clothing and other service. Overall, I am happy with the product that I bought at Costco with good price. Also the returning policy is great.

Strengths: Cary wide ranges of merchandises, and services

Needs to improve: None

Costco food and services


Operations , Education
05/20/2014

Speed 5 / Price 5 / Quality 4

I've never had any problems buying anything from Costco. Their prices are always great and their employees are always willing to help and are friendly.

Strengths: Very low cost. Friendly employees. Fast service.

Needs to improve: Not premium quality but you get what you pay for.

good company


Manufacturing , Medical Device
05/20/2014

Speed 5 / Price 5 / Quality 5

Our facility buys pens, pencils, Pads of paper printers from Costco. They have everything that you would need

Strengths: Costco has a lot of things you would need for office and everyday work. You buy it in bulk so it lasts awhile

Needs to improve: nothing

amazing place


Purchasing , Apparel Manufacturing
03/25/2014

Speed 5 / Price 5 / Quality 5

awesome selection, amazing supplies. I couldn't really find things that easily

Strengths: Costco has a amazing selection. Costco has everything i could imagine. i found a lot of art supplies here

Needs to improve: i couldn't find things that easily

Business delivery


Manufacturing , Medical Device
03/19/2014

Speed 3 / Price 3 / Quality 3

Provided supplies for our company. Drinks, office supplies, per our custom order

Strengths: Wide variety of products

Needs to improve: Delivery cost