Kaiser Permanente Health Care

Bad.

Strengths: None

Needs to improve: Terrible customer services. They sit on their seats playing with their phones.

The convenience of having most services in one place can't be beat.

Strengths: Kaiser is on our firm's list of health care providers - employees can choose to be part of this insurance plan. Kaiser offers good rates, and it can be a money saver, especially compared to the PPO plans. Kaiser gets top marks for convenience - everything is in one location and most of the specialties are in one location as well.

Needs to improve: Like with most big organizations, there is a lot of paperwork and bureaucracy. It can take a long time to get an appointment, and to actually talk to someone who can help you.

Really bad customer services in general.

Strengths: Good price on some services & products.

Needs to improve: The Doctors are in a hurry to help you leave, the lines at the pharmacy are always long, customer service is slow, over the phone nurses are always in a hurry.

we recently added kaiser to our list of providers for our employees to choose from for their insurance plan. we were able to get a very good rate with kaiser and some pts have saved over 50% on their insurance cost since last year. most of our employees love kaiser bc everything is in one location and all specialties are mostly in one location as well. they also like that kaiser has an on-site laboratory.

Strengths: great insurance plan for our employees

Needs to improve: none

Our company used Kaiser for employee health benefits. customer reps over the phone and in person were helpful, especially with new health care requirement law knowledge. Locations are somewhat limited but in metro areas should be accessible to most. Cost was high, but quality of care seems above average.

Strengths: Prompt customer service and representatives, decent number of locations and expanding

Needs to improve: cost prohibitive for some

our family and coworkers like the plan that is offerred. It is always one of the cheaper options.

Strengths: One stop shop for medical needs. I like how you can get your checkups, blood work, and prescription filled in one place.

Needs to improve: The checkin process could be more efficient. The wait can some time be an hour before you see your physician.

Kaiser knows what they're doing, they may seem redundant at times, but they're just being careful and checking and double checking to make sure things are right and perfect for any individual.

Strengths: customer service, healthcare, efficient

Needs to improve: sometimes gives a run around, but always going through checks and balances to meet the needs of patients

Our company uses Kaiser Permanente Health Care as our Healthcare provider for our employees. Kaiser is very convenient, because they have locations all over. However they are pricey, premiums along with co pays. But overall a great healthcare provider.

Strengths: -Wide selection of products
-Wide selection of locations
-Internet options
-Friendly customer service

Needs to improve: Expensive.

Most of our clients perfer Kaiser because they have a lot of options and the prices for thier company is fair. They like that it also has everything in one location. Eye, Lab and X-rays

Strengths: Our Clients have chosen Kaiser more than any other carriers that we offer

Needs to improve: None

Kaiser Permanente Health Care provides an easy and cost effective package for the company. Many choose the company because it provides a comprehensive service at a reasonable cost. The network has many locations within the proximity of our employees.

Strengths: Cost effective

Needs to improve: none

We use Kaiser at my job as one of our insurances. We have really good program that keeps us from paying a lot

Strengths: Kaiser is pretty good they saved my wife's life. I have nothing to bad to say about Kaiser

Needs to improve: nothing

As an admin employee in a homecare, we added Kaiser Permanente as one of our provider as patients request

Strengths: 100% best customer service. Employees are very helpful. They do their best to help everyone.

Needs to improve: Nothing that i experience