Mindbody Software

I've used MindBody for the last 3 years working in the spa industry for booking appointments, time tracking employees and customer database. Overall it's a great product, but it needs an overhaul on its mobile app. Clients seem to be able to navigate the site well enough to book an appointment, but practitioners also need the ability to see future appointments and manipulate data on mobile devices with ease. It's also pricey. With all the new online scheduling companies emerging, MindBody will need to up their game.

Strengths: Good customer database tool with options to scan documents.

Needs to improve: Poor mobile app.