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Concord, CA
Pine Brook, NJ
Vernon Hills, IL
Santa Clara, CA
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Beside the frustration with the technical support, the machine functioned as expected. Pricing is competitive.
Strengths: We purchased the 16" Optical Comparator for our incoming inspection department to test and calibrate our fixtures and jigs. After reviewing the Certification we had a few questions with the manufacturing accuracy of the machine. Called customer support and was transferred to their technical staff. After speaking with their technical staff and 3 Email's we finally got the clarification we were asking for. Very Frustrating. Order was placed accurately and delivery was on Time.
Needs to improve: Technical Support could be better.