Salesforce.com

Exceptional product and customer service.

Strengths: 1. Customizable features - you are able to make the product what you need it to be.
2. Knowledgable Sales Consultants - They truly work with you to identify your needs and determine what products suit your company's needs and budget.
3. Constantly improving - Salesforce.com is constantly improving and advancing their products.
4. Easy to use Interface - their system is visually appealing and easy to use. This makes a huge difference! Employees do not want to interface with a old or simple looking system.
5. Their system can be used by companies large and small.

Needs to improve: None come to mind.

our small business used Salesforce for grow and managed our sales performance and automate repetitive tasks. We originally signed with up with under their "professional trail" and we found them so useful we have continued to use them for most of our marketing jobs. their consultants are extremely knowledgeable and their marketing team is amazing. Our company has used them from managing contacts, tracking sales deals, gaining visibility via reports to creating our new business workflow, managing contacts/quoting, and forecasting sales pipelines.

Strengths: helps small businesses succeed

Needs to improve: none