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our clinic has a great relationship with our Eli lily rep in charge our our regional territory. we usually see her roughly once a month and she is very good about following-up with us regarding any issues we are having or issues with co-payments encountered by our patients. Most of their pharmaceuticals are brand name only such as cialis, gemzar and the very recent gone generic cymbalta. she has also given us many co-pay assistance cards for our pts to use if they are unable to afford their medication. our relationship with this company has been very pleasant and i have no qualms regarding this company
Strengths: customer service, sales rep relationship
Needs to improve: none
