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About Fastenal

Over the past 47 years, Fastenal has grown from a small-town fastener shop, to a thriving regional business, to North America’s largest fastener distributor, to the world’s most efficient supplier of OEM, MRO, and construction products. Along the way, we’ve never wavered in our belief that great service starts with being close to our customers, which is why today we operate nearly 2,700 stores spanning all 50 states and 20-plus nations.

You’ll find Fastenal stores in cities like Houston, Indianapolis, Atlanta, Toronto, and Shanghai. You’ll also find us in smaller communities like Chowchilla, California; Greenville, Alabama; and Thompson, Manitoba.

Community Reviews Summary

87 Community Reviews 4.55/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Quality product


CEO/Owner , Medical Device
08/08/2014

Speed 4 / Price 5 / Quality 5

We would recommend anyone to Fastenal because we know that they will not disappoint.Their customer service is knowledgeable and helpful.

Strengths: They always provide high quality components at competitive prices. Their customer service is professional and keep communication open and clear through out the order process.

Needs to improve: None

Great selection of fasteners, offers CoCs


R & D / Engineering , Medical Device
05/29/2014

Speed 4 / Price 4 / Quality 4

Overall I've had a good experience. They have a great selection, oftentimes where other sites falter. They offer CoCs when asked, and can expedite an order.

Strengths: Great selection, fast service, knowledgeable staff.

Needs to improve: Website could be improved. Going through local offices can sometimes be inconvenient.

good company


Manufacturing , Medical Device
05/15/2014

Speed 5 / Price 5 / Quality 5

We use Fastenal containers in our Facility that holds all the gloves safety glasses and paper towels

Strengths: Fastenal is a company that has a lot of what you need. They carry a wide range of supplies. So they always know what you're looking for.

Needs to improve: nothing

Fastenal for fasteners


R & D / Engineering , Medical Device
03/24/2014

Speed 5 / Price 5 / Quality 5

Fastenal's large selection of fasteners make them one of my go to locations for hard to find screws and bolts. They also have a large number of convenient locations when you have urgent needs.

Strengths: Large selection of fasteners, tools and other hardware.

Needs to improve: None

overall good quality manufacturing vendor.


Manufacturing , Apparel Manufacturing
04/14/2014

Speed 5 / Price 5 / Quality 5

My work has several vending machines around the manufacturing floor where you can easily access fastenal supplies.Makes your job easier when you know you can get the necessary supplies or equipments to complete your assembly process on medical devices.

Strengths: Great products

Needs to improve: None

great buisness company


Manufacturing , Medical Device
03/15/2014

Speed 3 / Price 4 / Quality 5

its cool how they supply a vending machine of there own at my work with all the supplies we need

Strengths: there service, they supply my for with numerous supplies that we need such as cleaning products, several types of work gloves,tools and etc

Needs to improve: none

wide selection for small mechanical supplies & quality is great!!


Supply Chain/Logistics , Consumer Products
05/21/2014

Speed 4 / Price 5 / Quality 5

Fastenal staff is well maintain in our small mechanical supplies. They are organized on every items and part number. We use their product for our kitting assembly to build the probecard

Strengths: Wide selection, customer support and good quality.

Needs to improve: None do far.

Fast Fasteners


R & D / Engineering , Medical Device
03/12/2014

Speed 5 / Price 3 / Quality 4

We use Fastenal for all of our fasteners--washers, nuts, bolts, etc. Their selection is very broad and includes some more specialized parts, but can be a little bit pricey at times.

Strengths: reliable, fast, large volume, large selection

Needs to improve: pricing, sometimes

Fast Fasteners


R & D / Engineering , Medical Device
03/12/2014

Speed 5 / Price 3 / Quality 4

We use Fastenal for all of our fasteners--washers, nuts, bolts, etc. Their selection is very broad and includes some more specialized parts, but can be a little bit pricey at times.

Strengths: reliable, fast, large volume, large selection

Needs to improve: pricing, sometimes

If u don't have fastenal you should!


Clinical , Medical Device
03/01/2014

Speed 5 / Price 4 / Quality 5

Makes my job a lot easier and very good costumer service!

Strengths: I really like fastenal they come and stock every time we need them, makes life a lot easier. I recommend them highly!

Needs to improve: I have found no weakness in fastenal.

Nuts, Bolts, Washers, and Trucks?


Quality , Medical Device
03/13/2014

Speed 3 / Price 3 / Quality 3

They carry hardware components like fasteners (obviously), washers, nuts, and bolts along with tools, including trucks. Yes, Fastenal will sell you one truck or a fleet of trucks.

Strengths: Hardware Supplies

Needs to improve: None

Great supplier for hardware and fasteners


R & D / Engineering , Medical Device
03/08/2014

Speed 4 / Price 4 / Quality 5

They are one of many vendors I use for fasteners. They have a large selection of products and they keep a large stock on hand., No complaints about Fastenal they do a good job

Strengths: Large selection

Needs to improve: None

Hardware


R & D / Engineering , Consumer Products
12/27/2013

Speed 5 / Price 4 / Quality 5

They show up and automatically stock up are stuff when it runs low or we can call them to come stock us up

Strengths: Great products fast

Needs to improve: Price can be high on some stuff compaired to local stores

Provides a needed service


Manufacturing , Medical Device
03/19/2014

Speed 5 / Price 3 / Quality 4

Fastenal provides supply vending machines. They keep them stocked with items that we use such as gloves, safety glasses, gleaning supplies

Strengths: Convenient. Quick response to orders

Needs to improve: Need a to expand product lines

Wide variety of quality parts.


R & D / Engineering , Construction
03/20/2014

Speed 5 / Price 4 / Quality 5

Our company places weekly orders with our Fastenal rep. They are usually really good with getting what we need when we need it.

Strengths: Huge variety of products.

Needs to improve: Expensive for the private consumer.

Fastenal is GREAT!!


Manufacturing , Medical Device
03/01/2014

Speed 4 / Price 4 / Quality 5

I have a Fastenal machine at my job and I must say, it has been a blessing to me and my coworkers. Fast, reliable, and easy access.

Strengths: Fast and reliable.

Needs to improve: None.

components, hardware


Manufacturing , Medical Device
03/07/2014

Speed 4 / Price 4 / Quality 4

a great resource for many components such as screws, bolts, etc. also has available other items such as tools, etc. a great supplier!

Strengths: large variety of components/supplies, good customer service

Needs to improve: none

I recommend. it.


Manufacturing , Medical Device
03/30/2014

Speed 5 / Price 5 / Quality 5

We have fastenal co. At work very easy to use, keeps our supplies organize. This vending machine is for multiple use. I recommend it.

Strengths: Quality, space capacity, easy to use.

Needs to improve: None

Very convenient!


Manufacturing , Medical Device
03/13/2014

Speed 5 / Price 4 / Quality 5

The convenience out does the service.

Strengths: I like the variety of products from screwdriver bits to paper towels, all in a vending machine. They stop by once a week to refill.

Needs to improve: None

If need supplies asap! This is the place. Best customer service


Operations , Automotive
04/14/2014

Speed 5 / Price 4 / Quality 4

Definitely awesome job on ordering supplies. Fast!! (Is that why they're called FASTenal?

Strengths: The only O-rings that works for our hydraulic system.

Needs to improve: Wish they were 24/7 in our area.