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We inquired about upgrading our McBain high powered microscope system with Nomarski and dark field options. Sent an inquiry through the website an email from the President Michael Crump. He requested that I send some pictures of our system to his supplied email, which I promptly did. After a weeks with no response I sent him another email. No response. I've sent another email (coming up on 4 weeks) and we'll just have to wait and see what the deal is. I'm surprised how unresponsive this company is:(
robert supe
Strengths: not the response time.
Needs to improve: lack of response to inquiry's for upgrades to high powered microscope systems.
There microscopes are of good quality. We use them in our lab. We also use there oem optics. Good company to do bussines with. All our equipment from them works good.
Strengths: Variety quality ontime
Needs to improve: None
We have several microscope systems from McBain Systems. The microscopes are very high quality and provide great high quality photography of small features.
Strengths: Integration of high quality microscopes into customer specific applications.
Needs to improve: None
Ss58
Clinical , Information Technology
07/04/2014
'Our company have used this company and have had good outcomes with their products.
Strengths: Good customer service
Needs to improve: None
