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350 N. Orleans Street, 1st Floor
Chicago, IL 60654
+1 312-565-6868
www.merge.com/

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For an Electronic Data Capture Vendor, Typical and not Great
Th


Clinical , Medical Device
03/17/2014

Speed 2 / Price 4 / Quality 3

I would call it a neutral experience.

Strengths: Good product in eClinical OS and Veracity EDC systems.

Needs to improve: Delays in launch, despite promises. Awful and obvious misspellings in the database that took weeks to rectify and made the database appear unprofessional. Delays in fixing systems. Lack of communication was common.