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For 4 years I worked closely with Reidel as a vendor that supplied glassware to the kitchen supply store I managed. Their representative was always checking in concerning what products were selling and which products were lingering on the sales floor. Not only did their support staff have extensive knowledge about the product, but was also instrumental in ensuring my sales were always growing.
Strengths: Friendly customer service, quality product.
Needs to improve: none.
