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We reached out to Silicon Valley Bank as our firm was exploring funding solutions. We were referred to SVB as they offered a wide spectrum of packages and their management team was experienced with small to mid sized firms. They were extremely professional, offered insight and additional cost effective solutions (some outside of their offerings). We found their honestly and level of client interaction honest and refreshing. We opened up traditional business banking accounts with SVB but will now be exploring other offerings as well. Great team behind a great product.
Strengths: customer service, management team, operations, fast transactions
Needs to improve: none
Our company has a great relationship with Silicon Valley Bank through out the years. We have a business line of credit with them and the process for applying was easy and fast.
Strengths: Friendly service and speedy responses from the service team. Our company has great relationship with the associates from Silicon Valley Bank.
Needs to improve: The size of the bank and there are not too many branch locations.
Used SVB for banking for a new company with seed funding. No fees at all for startup, banking, and shutdown. Will definitely use their service again.
Strengths: Very helpful and low/no fees for startup financial services
Needs to improve: As with any bank, some things need to be done only in person
I use silicon valley bank and they show me ways to save money with great customer service
Strengths: Silicon valley bank has great customer service and helps save you money
Needs to improve: Ive found no weaknesses with silicon valley bank
My company has used SVB for all of its banking needs for our operating account, lockbox services, foreign currency accounts, and credit line.
Strengths: Responsive relationships managers
Easy to use online access
Needs to improve: High Credit Line interest rates
None
Strengths: The entire silicon valley uses this bank and it seems to provide relatively better services for entrepreneurship.
Needs to improve: None
