BK

Very strong technical and application support and totally standby the quality of their products. If what you need is in a target market for them or once you are established on a product lead time is very competitive.

Strengths: Responsiveness with genuine concern regarding issues and support. Very strong and engaged operations management that drives performance

Needs to improve: Their price is generally higher and especially for older parts lead times can be long and a challenge to get in distribution. It is important to consider this if your product will have a life span of more than 3 years.

Prudential came in as a replacement and within a month improved things to the point where we went from nearly daily issues to no problems. Very good process and communication put in by their team

Strengths: Great process and communication of issues even when things did not work in their favor.

Very flexible and responsive to unplanned events such as fab alarms and capacity changes.

Needs to improve: Need to be very clear with them about level of quality and service if you expect more than standard.