JL

Overall, I've had great experience with SANS from purchasing course/training material through the examination and certification process. I plan to continue using them to expand my knowledge and career growth.

Strengths: Really great resource for security training, knowledge, materials, and news.

Needs to improve: Follow-up with students and more cohesiveness between SANS and GIAC specifically regarding exam feedback could be improved. It is nearly impossible difficult to get any sort of feedback as far as figuring out why you missed a particular question and what the correct answer should have been.

Great service here - we were helped and got our car all within half an hour of arriving to the counter. The airport shuttle to/from is very convenient. Easy pickup and easy drop-off too. Absolutely no problems and I would highly recommend them.

Strengths: Great location close to airport.

Needs to improve: n/a

Attended VMWare training by Global Knowledge and it was great. The instructor was very knowledgeable and engaging. I learned a sufficient amount to be able to perform my job at a higher level and capacity. Thanks Global Knowledge! If I have the chance to train through them again, I gladly will.

Strengths: Great IT training company and resource

Needs to improve: None that I can speak of

Waited in line, past midnight, for at least 2 hours. Considering the number of agents helping customers, it should not have taken this long. The agent also tacked on SLI and lied that it was mandatory in the state of Florida. I had to follow-up with Budget corporate after to determine that I was lied to. And I didn't get my money refunded until after filing a credit card dispute and filing a claim with BBB.

Yes, they are one of the cheaper options but I'd avoid them at least at the Orlando airport.

Strengths: Convenient location at the airport. Good prices on car rentals

Needs to improve: Horrible wait times and unknowledgeable and shady employees who try to sneak in and tack on additional/unnecessary services.