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Comcast Business Comm - Works well when functioning, but one problem took way too long to remedy


General Administrative , Retail
06/05/2014

Speed 1 / Price 3 / Quality 3

We were very unsatisfied with the length of time it took to get a phone line fully functional.

Strengths: When it is operational, the internet phones have worked well and the products are easy to use. We've experienced a few drops in service, but it's typically remedied in a timely fashion.

Needs to improve: One of the people in our office was not able to receive phone calls from mobile phones. We tried to remedy this at least three different times and it took over 3 months to get the problem resolved.

Comments
April 23, 2018, 9:43 p.m. None said:

I can help with you with Comcast Business, questions -> piero_bazo@comcast.com