kschmidt

I tried 10 times, 7 different ways to contact the company for more information about a product, which we are (were) eager to purchase. Online chat - broken. Website - didn't have the product's datasheet. Called engineering dept - on hold (multiple times). Call back option - no one called back. E-mailed - no one replied. Spoke to sales - didn't have any information on the product. Sales conference called in engineering support - line disconnected, no one called back.

In a separate experience, we used their load cells extensively in the past. While they appeared to work well at first, they had poor longevity/drift and ended up switching suppliers. As other reviews have noted, the business has taken a nose dive in product quality and customer service. Avoid Omega Engineering.