Contact Information

1037 California Drive
Burlingame, CA 94010
+1 650-343-1811
Burlingameglass.com

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Community Reviews Summary

18 Community Reviews 4.61/5 Overall Rating

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Burlingame Glass Incorporated Reviews

great local glass repair


CEO/Owner , Consulting
06/07/2014

Speed 5 / Price 5 / Quality 5

we used this company to replace our the large windows in front of our office last year. they are a full service company meaning you can order the glass through them as well as have them install everything for your for a flat rate. if you just do the installing, it is a hourly rate. their team did a great job, they were fast and was able to get done within a few hours. we have recommended this company to various other colleagues as well. doesn't matter what size, shape dimension, they are able to customize sizes.

Strengths: full-service, installments, fast service, competitive pricing/hourly rate, local company

Needs to improve: none

Great Products


Customer Service , Consumer Products
09/11/2014

Speed 3 / Price 4 / Quality 5

We were having difficulty with one of our new product lines as the glass used for the product kept failing our quality assurance tests. After many frustrating months we stumbled upon Burlingame Glass Inc. We were a bit skeptical that they could help us, but we are sure glad that we gave them a chance. They were not only able to provide a solution, but they were also able to do it in a cost effective way. Since then our new product has become a success and we owe some of that to Burlingame. I would highly recommend them for you custom glass needs.

Strengths: Products

Needs to improve: None

Quality Services! Good Vendor!


Operations , Medical Device
08/16/2014

Speed 3 / Price 3 / Quality 4


My company had a great time with this vendor Burlingame Glass Incorporated as we used to work with them. Their services are good and the products are in good quality. We had them for their expertise to glass for a client and I can say that they are really reliable to their work. The shipment is fast and the prices for their services are cheap. The customer service are good to talk to throughout the work. Quality services is this vendor made of! Recommended to anyone!

Strengths: -great customer service -fast turnaround times -efficient shipping -great prices

Needs to improve: none

They go above and beyond the call of duty! A trusted vendor!


Manufacturing , Architectural And Engineering
08/13/2014

Speed 5 / Price 5 / Quality 5

They have always shown they go above and beyond the call of duty. We had an accident in our warehouse and they were on the scene within the hour to fix our window. Great service and customer support. We thank you Burlingame!

Strengths: Burlingame Glass has a trusted vendor of ours for several years now. They have provided custom glass for our windows and doors. They have always went above and beyond in case a window was damaged. Customer service has always been a bright spot as they provided excellent information and competitive rates. Thank you Burlingame Glass!

Needs to improve: None! Completely satisfied.

great capabilities


General Administrative , Medical Device
08/13/2014

Speed 3 / Price 1 / Quality 3

Our firm contacted Burlingame Glass Incorporated to see if they could provide us with some custom pieces that we needed in our manufacturing. Our experience with this vendor was decent. Their sales staff was friendly and gave us an idea of what their capabilities were. However their pricing was a little higher than what we had estimated and was not able to go through with the project with them. Depending on our next need, we will may check with this vendor again in the future.

Strengths: great service, customization

Needs to improve: none

A+ Excellent Company, Highly Recommended


CEO/Owner , Hospitality
08/13/2014

Speed 5 / Price 5 / Quality 5

We use Burlingame Glass as the main supplier of replacement for either our broke or worn glass. They have a near perfect knowledge of glass and if you have broken glass, will quickly come and replace broken glass faster than you can say "glass." They additionally have EXCELLENT customer service and great prices, and are a overall excellent company. I highly, highly recommend them for anytime anybody needs to replace glass.

Strengths: -Glass
-Price
-Customer Service
-Installation
-Orders
-Overall Excellence

Needs to improve: None, an Excellent Company

Awesome Glass Supplier


CEO/Owner , Consumer Products
09/21/2014

Speed 5 / Price 5 / Quality 5

We use Burlingame Glass as a supplier of new glass or replacement glass. They have a excellent knowledge of glass and if you have broken glass, will quickly come and replace broken glass in record time making it as if they glass was never broken in the first place. They also have great customer service and great prices, and are a overall extremely good company. I highly, highly recommend for anyone's glass needs.

Strengths: Price, Customer Service, Custom Glass, Fast Delivery

Needs to improve: None

Highly Recommended Products and Services!!!


Human Resources , Construction
08/21/2014

Speed 5 / Price 5 / Quality 5

Our firm has an expansion and we need a supplier for a good quality of Glass. One of our client recommended Burlingame Glass Inc. and viola!!! They've provided us a high quality of glass with efficiency in turn around times. The employees are easy to deal with and very much willing to discuss anything you asked about their products. Our company is now recommending Burlingame to our other clients.. Good Job!

Strengths: Good quality products, low cost with good customer service

Needs to improve: none

Great quality, needs better customer support


Manufacturing , Consumer Products
08/14/2014

Speed 2 / Price 3 / Quality 5

We contracted with Burlingame for some consumer glassblown products. We liked their quality and build, however had a hard time staying in touch with them, getting feedback and giving them feedback on our products. Ultimately we had to move on to someone we could build a more positive relationship with. Their work is great, but they seem a bit overwhelmed at times.

Strengths: focused on glasswork

Needs to improve: the website, not very informative. Sometimes hard to contact

Great Quality and Customization


Sales , Consumer Products
09/01/2014

Speed 5 / Price 5 / Quality 5

Burlingame Glass Inc provides excellent products with quick turnarounds. Our company needed some custom-made glasses for one of our new prototypes and we needed the glass to be made quickly. Burlingame Glass was the only company that was able to meet our needs. On top of all that, they were able to give us a great price. Their customer service team was always knowledgeable and is patient with all of our demands.

Strengths: Customer Products, Customer Service, Quick Turnaround

Needs to improve: None

Great local glass company


Supply Chain/Logistics , Construction
04/13/2014

Speed 5 / Price 5 / Quality 5

Great service

Strengths: When I was doing a window replacement job, I needed a large window pane quick.
There was a storm approaching and I needed to get the customer's window sealed in a very short time. I called Burlingame Glass and they were able to custom cut the glass before I could drive from the customer's job to the store. It was waiting for me when I arrived. The window was installed before the storm arrived and the customer was very pleased.

Needs to improve: Local only.

Excellent for recommendation


Marketing , Construction
09/05/2014

Speed 5 / Price 5 / Quality 5

The company did an excellent job changing windows for our company expansion. Trough our process with them we doesn't had any issues onto it. When it comes to pricing, the lowest price but excellent quality products.

Strengths: Our tile and stone business has an expansion and we need a supplier for a good quality of Glass. They help us a lot through wit their special custom work for us as a client. On time services and deliveries. Excellent!!!

Needs to improve: None

Loving this stuff!


Sales , Architectural And Engineering
08/15/2014

Speed 5 / Price 5 / Quality 5

We needed glass replaced in our building for our company, we looked around for awhile but found Burlingame glass, and we are very happy with the quality and how easy it was to order custom work. They do a very good job. Would recommend to anyone.

Strengths: Great website, very easy to navigate and contact for orders. Durable & high quality products.

Needs to improve: none at the moment

Great custom work, you will love this vendor!


Manufacturing , Medical Device
08/02/2014

Speed 4 / Price 4 / Quality 5

My company has contracted with Burlingame Glass Incorporated for some custom work we needed done for a special client. There customer service was professional and helpful with the order process, they gave accurate quotes and great deals. The finished product exceeded our expectations. We will use this vendor again.

Strengths: -great customer service
-fast turnaround times
-efficient shipping
-great prices

Needs to improve: They have no weaknesses.

Great company! A + service


CEO/Owner , Consulting
08/12/2014

Speed 5 / Price 5 / Quality 5

Our business has gone through Burlingame Glass for multiple projects when we have needed windows replaced! They have always been very helpful to us, offering the best pricing around. All of the employees really know what they are doing are great workers! We highly recommend them to anyone!

Strengths: Great custom work!! Very fair pricing!!

Needs to improve: Nothing at the moment!

High quality, attention to detail. Great customer service!


CEO/Owner , Architectural And Engineering
06/06/2014

Speed 5 / Price 4 / Quality 5

We have used Burlingame Glass in past to replace large wall to floor windows. They were very quick and able to schedule an appointment on short notice. The contractor spent a lot of time on details to ensure the window was sealed completely. I highly recommend these guys.

Strengths: Great service. Fast. High quality.

Needs to improve: None.

Great communication


Operations , Consulting
05/30/2014

Speed 5 / Price 5 / Quality 5

We reached out to BG to request a customized piece for a client spec. They provided quick quotes, estimated lead times and schematics asap. While the project ultimately fell through, we appreciated their prompt replies and professionalism. Will definitely reach out to again.

Strengths: product selection, quality, customization, customer service

Needs to improve: none

Good reliable services with great customer service.


Clinical , Consumer Products
08/30/2014

Speed 4 / Price 4 / Quality 4

Excellent customer service and good prices. Delivery is on time. Burlingame Glass makes our job a lot smoother.

Strengths: A provider of high quality glass and efficient in fast turnarounds. We needed some custom work done and they were able to provide us with their services.

Needs to improve: None