Comcast Business Comm

We were very unsatisfied with the length of time it took to get a phone line fully functional.

Strengths: When it is operational, the internet phones have worked well and the products are easy to use. We've experienced a few drops in service, but it's typically remedied in a timely fashion.

Needs to improve: One of the people in our office was not able to receive phone calls from mobile phones. We tried to remedy this at least three different times and it took over 3 months to get the problem resolved.

Service isn't generally stable but have had periods of extremely unreliable internet connection. This is a key issues especially when you run an online venture. Internet speeds vary and difficult to get support staff to address issues. Price could be better given the lack of stability. ISPs are often a game of choosing the lesser of 2-3 evils.

Strengths: While oftentimes the service cuts off, at least the customer service reps make valiant attempts to diffuse my anger

Needs to improve: internet speed, price, failures, throttling issues

We use Comcast business as our phone service provider at our gym. It works very well and has speed to it and allows us to either call between phones within, or people to call in or out. Comcast has good customer service when you get a plan, they have good priced plans, and will easily be able to accommodate most size deals. I recommend them as a phone service provider.

Strengths: -Phone Service
-Customer Service

Needs to improve: None

At my business we use Comcast to supply our internet. This service is so well priced for the quality you receive. We never have any problems with our connections and they make work so much easier. Recommend Comcast internet to anyone who looking for a new internet provider.

Strengths: very fast connection
never have any problems connecting to the internet
easy payments
well priced

Needs to improve: none.

Overall product is good, except when there are technical or other issues that require dealing with customer service.

Strengths: My company has used this vendor for television and internet services. The quality of service is pretty good, but the phone customer service and support needs serious improvement.

Needs to improve: Customer support automated system is difficult and quality of service and professionalism could be improved.

We use Comcast as our internet provider in the office and at home. I can only say good things about them because I have never had an issue. They have really fast connectivity speeds that allow for painless internet use.

Strengths: very fast internet connection and solid wifi connection as well

Needs to improve: Can't complain. Had nothing but good service.

Xfinity Product delivers as promised and prices are competitive.

Strengths: We use Comcast High Speed internet service at our office for WiFi use in the conference rooms.The speed connection and speed is reliable with no interruptions.

Needs to improve: The customer service is not the best but we didn't have to call in often for the any issues.

I am happy with the service because it's fast and reliable. However, their customer service can be improved.

Strengths: Great internet connection, high speed, consistent throughout office.

Needs to improve: It was a hassle to set up initially and the customer support was mediocre. Questions were not answered fully or slow.

Use Comcast for telephony and internet for small business

Strengths: All-in-one Xfiniti package for business - telephony and internet

Needs to improve: Internet in Silicon Valley does not seem stable, and routinely have problems with GoDaddy email though Comcast - but not through other carriers

Comcast bill seam to fluctuate when thwy should stay the same good service but is expencive

Strengths: Comcast has good service but is pretty expencive and bills swem to jump up then to where it should be

Needs to improve: Comcast bill seem to fluctuate when it should stay thwy same

Although we have no complaints about the speed, it can be unreliable. We hear complaints about connection drops pretty regularly. Calling customer service is often tedious, and takes a long time to get through.

Strengths: Fast

Needs to improve: Not reliable service

IP telephone systems working well so far, no complaints. Internet service has had a few hiccups with interruptions, but not too much worse than previous service.

Strengths: Lot of options for telephony and internet, decent service

Needs to improve: could improve reliability

We have Comcast intranet throughout our company. As well and our phone provider. They are fast and reliable service. And the customer service is outstanding

Strengths: We use Comcast in our office department They have super fast speed and there is hardly any lag time.

Needs to improve: nothing

Using Comcast is a necessity in some suburban markets. When it works, it works well. The converse is also true in my experience.

Strengths: Business support has been fast and competent

Needs to improve: On site service can be spotty.

Very good. Fast connection and very reliable. I would recommend.

Strengths: We use Comcast at my office. The internet speed is very fast. I would recommend

Needs to improve: No real complaints. They are good.

overall just as good as my previous communication system but at a dicounted price.

Strengths: cheaper cost and same service compared with currently used phone system

Needs to improve: transferring between customer service departments

We use Comcast for my work computers. Very fast and reliable connection speeds. No problems with using their service. Definitely would recommend

Strengths: Fast and reliable

Needs to improve: No real issues

Suffered from miscommunication

Strengths: Strengths include fast internet connection and reliability throughout the office

Needs to improve: Customer service needs to be improved. Long wait times.

We have comcast for a while now. Good service but expensive.

Strengths: On demand. You can watch replay.

Needs to improve: Expensive after the trial.

Once you get them on the phone staff is courteous and knowledgable

Strengths: Efficient service
Reliable network

Needs to improve: Long wait time for customer service