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Great sales, service and quality parts. They know their product and make sure you get the right part.
Strengths: Cummins west is the replacement parts supplier for Cummins Diesel engines. They have a comprehensive sales and service department and can handle any type of Cummins Diesel engine. They have a will call procedure which can allow for rapid acquisition of replacement parts. Their sales staff is very helpful and knows the engine systems well. They can talk you through a part to make sure you are ordering the right part. Their prices are competitive or even cheaper then aftermarket suppliers. They have distributions centers throughout the nation.
Needs to improve: If you need emergency spares, they do not have 24/7 access.