Eppendorf 5 Prime

We have purchased a variety of medical component from Eppendorf 5 Prime. They have a huge variety of tools to choose from. Shipping is quick and the pricing is fair. Returns are easy to deal with as well and if you ever have an issue with their equipment that requires a return. Their customer service is standard run of the mill customer service and they get the job done.

Strengths: high quality products and good customer service

Needs to improve: no weakness

Our company order medical component to this vendor for our lab test for our device They have quality product that passed our test qualifications Its highly durable and safe to use This company is very reliable they have quality system that they use to run their operations like ordering,shipping and customer service. Very happy and satisfied

Strengths: good product and fast service

Needs to improve: none

Their sales rep are fast and know everything about their products. Most of the time, we don't even need to speak with technical staff because the sales folks know the answers.

Strengths: We source parts of our nucleic acid extraction kits from Eppendorf 5Prime. Their products perform better than their competitors, reliably and consistently.

Needs to improve: none