Factory and Process Automation

Contact Information

PO Box 18023
Hauppauge, NY 11788
+1 631-435-0800
www.festo.com

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About Festo Corp

A worldwide leader in automation and a world market leader in industrial training and development. At Festo, 16,700 employees in 176 countries pursue a common goal: the maximum productivity and competitiveness of our customers in factory and process automation.

Solutions for factory and process automation The right solution for every requirement: Festo offers products, systems and services surrounding pneumatic and electrical control and drive technology.

Community Reviews Summary

26 Community Reviews 4.77/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Great vendor


Manufacturing , Medical Device
06/12/2014

Speed 5 / Price 5 / Quality 5

our company has use Festo Corp for many times for assistance on our assembly line that we use to manufacture medical devices. They have provided us with an excellent service that has helped us improve our efficiency in our assembly line!!!! Their pneumatics have given us the performance that we were looking for in multiple medical devices that we produce. Their customer service staff is very friendly, easy to work with, and very quick to respond to inquiries. They are very helpful over the phone. Their pricing is fair and lead times are quick. They always spend extra time on the phone with us to make sure all of our questions and anything more we needed we taken care of before they hang up. Great vendor bye fair..

Strengths: -customer service
- helpful
- knows there stuff

Needs to improve: none

Great products!


Clinical , Consumer Products
09/19/2014

Speed 4 / Price 3 / Quality 4

It's great doing business with this vendor, great customer service with representatives that are knowledgable and very helpful. They offer a wide selection to choose from, by catalog or website. With accurate quotes and fast shipments. We will continue to do business with this vendor!

Strengths: We purchase valves and components that we use on our assembly lines in our manufacturing plant. They are good quality, durable, they hold up well, and we buy them for a good price with quick turnaround times. This vendor is a good source for the materials we need, and we receive our shipments fast.

Needs to improve: None

Mentored by Festo


Manufacturing , Consumer Products
06/20/2014

Speed 5 / Price 5 / Quality 5

These guys are our mentors. We attended some of their trainings and lectures on assembly and manufacturing. As a start up we have no clue what we're doing. After the trainings we still have no clue =). But we learned that that's okay. Sometimes its all trial and error and we have to find out what works best for our service. Festo taught us that, there's no cookie cutter solution, there's just good business ethics and design. Festo gave us a model to follow and what everyone should follow.

Strengths: expertise

Needs to improve: none

Great experience!


General Administrative , Medical Device
06/05/2014

Speed 5 / Price 5 / Quality 5

Our firm purchases from Festo Corp to source products such as valves and their wide selection of connectors. The components we purchase help us in manufacturing and testing our medical devices. We have come to expect very easy to use products from Festo that are always high quality. Additionally, their customer service department does a great job making sure we get the exact products that we need. Festo's competitive prices are very crucial to our operations and we would recommend this vendor to any one.

Strengths: wide selection, quality products

Needs to improve: none

A++ company!!!


Manufacturing , Medical Device
06/12/2014

Speed 5 / Price 5 / Quality 5

Our company purchases many quality products from Festo Corp. We use their products in our medical equipment and our R&D prototypes. They have quality valves and components we use on our assembly line. This company has one the largest catalogs for industrial supplies compared to their competitors. Their customer service is very knowledgeable of their products. They offer competitive pricing, and have quick turnaround times. Great vendor to work with.

Strengths: -Wide selection
-Quality components
-Fast turnaround times
-Efficient shipping
-Knowledgeable customer service

Needs to improve: No weaknesses.

Good Service


Manufacturing , Medical Device
06/05/2014

Speed 5 / Price 5 / Quality 5

Festo Corp is a well established company. A very reliable source for us with a large selection of industrial supplies. We use their products in our medical equipment and our R&D prototypes. This company has one the largest catalogs for industrial supplies compared to their competitors. Their products are high quality. Pricing is very competitive. Their technical and customer service representatives are every helpful and knowledgeable of their product. They are a great vendor to work with.

Strengths: reliable industrial supplies

Needs to improve: none

Very high quality pneumatic components


Quality , Medical Device
03/30/2014

Speed 5 / Price 3 / Quality 5

We use Festo pneumatic components on almost all of our automated equipment on the production floor. The pneumatic actuators, servo-pneumatic control are very easy to use and incorporate into our in-house built systems. We have never had any reliability problems. The controllers are also easy to program and implement.

Strengths: Festo makes very precision and high quality pneumatic systems. They make Pneumatic actuators, servo-pneumatic control components, grippers and handling systems.

Needs to improve: Very expensive and they do not have volume pricing

Great Products


Customer Service , Consumer Products
06/19/2014

Speed 5 / Price 5 / Quality 5

My company contracts from Festo Corp to source products such as valves and their wide selection of connectors. These components are used in our consumer products and demand high precision and wuality which Festo has been able to deliver.. We have come to expect very easy to use products from Festo that are always high quality. Their customer service has been a pleasure to work with and they have quick turn around time.

Strengths: Products

Needs to improve: None

great supplier


Operations , Consumer Electronics
05/08/2014

Speed 5 / Price 5 / Quality 5

We are a small electronics startup that sources on demand. We use Festo for their pneumatics and have not been disappointed so far. Their staff is extremely resourceful and always happy to help with any of our issues. Quotes are accurate and lead time is always on the money. Despite us being a small company, they've always accommodated our volume and we're happy to continue doing business with.

Strengths: Customer service, product selection, lead time

Needs to improve: none

Poor customer service.


Manufacturing , Medical Device
05/07/2014

Speed 4 / Price 4 / Quality 4

We use their pneumatic components for our pump motors in order for our medical machines to function well. Really high on quality because it never fails whenever we are testing and calibrating our machines. In the contrary, customer service is poor. It seems like you have to elaborate really detailed what you need in order for them to get what you are asking for.

Strengths: good quality product, reliable, affordable, strong quality

Needs to improve: Poor customer service.

very reliable,quality product


CEO/Owner , Medical Device
09/05/2014

Speed 4 / Price 4 / Quality 5

The components we purchase help us in manufacturing and testing our medical devices. We have come to expect very easy to use products from Festo that are always high quality. Additionally, their customer service department does a great job making sure we get the exact products that we need. Festo's competitive prices are very crucial to our operations and we would recommend this vendor to any one.

Strengths: reliable industrial supplies.

Needs to improve: none

Wide selection - Quality Products


Manufacturing , Medical Device
06/07/2014

Speed 5 / Price 5 / Quality 5

Wide selection - Quality Products - Competitive Pricing - Fast Turnaround - Customer Service Knowledgeable

Strengths: We use Festo Corp for their industrial supplies. The industrial supplies we purchase are used throughout our company. They have a large selection and their products are durable and reliable. The quality is very good. Their customer service reps. are very helpful and knowledgeable of their products. Quotes are accurate and price competitive. Delivery is on time.

Needs to improve: None

Festo Corp a great asset to our company.


Clinical , Aerospace
08/30/2014

Speed 4 / Price 4 / Quality 5

Their products are durable and reliable and they also have a large catalog to order from.

Strengths: We purchase valves and components for use on our assembly lines. This company offers competitive prices and have quick turnaround times. Festo Corp is a reliable source for our company with a large variety of industrial products. They have customer service representatives thT are always helpful and knowledgeable.

Needs to improve: None

Compressed air prep and flow control go-to company!


General Administrative , Medical Device
03/20/2014

Speed 5 / Price 5 / Quality 5

Used Festo air preparation devices (filters, lubricators, dryers, etc.) for numerous pneumatic based automation projects. Their flow controls are the only ones I would buy based on my flawless experience with them. I have also used their guided cylinders for cantilevered applications to prevent sagging under side loads.

Strengths: Great variety of air preparation, flow controls, and guided pneumatic cylinders

Needs to improve: None experienced

Would Recommend


Operations , Architectural And Engineering
06/05/2014

Speed 5 / Price 3 / Quality 5

Used Festo for their high quality products in the past. We don't have to worry about their products because they are very reliable. Delivery is fast and staff helpful. We would do business with Festo again.

Strengths: Competitive pricing, large product selection, high quality products, shipping, reliable

Needs to improve: Customer service needs to be a bit more knowledgeable

Connectors and pneumatics


Manufacturing , Medical Device
05/08/2014

Speed 5 / Price 5 / Quality 5

Festo supplies us connectors and pneumatics they always give us the highest quality they can get
Ordering is always easy and fast
their shipping and handling is always fast and on time.
Customer service will also assist you on your orders or any problems you may have.

Strengths: Reliable service
Fast shipping
Good product

Needs to improve: None

High quality fasteners and excellent customer service!


CEO/Owner , Architectural And Engineering
06/05/2014

Speed 4 / Price 3 / Quality 5

We have purchased fasteners from Festo in the past. They have a great selection and high quality and we use on our assembly line for various small jobs. Their reps are great to work with too, and they have outstanding customer service.

Strengths: Great products and high quality fasteners. Also great customer service!

Needs to improve: None.

Love dealing direct with Festo for pneumatics


R & D / Engineering , Medical Device
02/13/2014

Speed 5 / Price 4 / Quality 5

Have enjoyed dealing direct and have enjoyed not having to inspect parts for quality. The packaging has been good, and there have been no part number snafus.

Strengths: No need to go thru a distributor is a big plus, relatively short lead times, and innovative mechanical packaging

Needs to improve: Website a little tough to navigate

A good indistrial air dryer suppier


Purchasing , Medical Device
04/15/2014

Speed 4 / Price 4 / Quality 4

We have the MS-LDM1 air dryer system for our R&D lab for convenient adhesive curing/drying. This system is reliable for ourt lab needs.

Strengths: Good technical service for product care

Needs to improve: The customer service expetrtise seems to be low. You need to know what yoiu want and need.

Reliable company.with high quality product


Manufacturing , Medical Device
03/20/2014

Speed 5 / Price 5 / Quality 5

We use this festo valve gauge at work and its working what it suppose to do make my job way easier. Higly quality producy like gauges and more stuff.

Strengths: High quality product
Good costumer service
Company you can rely on

Needs to improve: I got no issues so far