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SK
Regulatory , Medical Device
03/06/2014
They are very quick to provide you with a quote for the estimated turnaround time and cost. They provide high-quality translations which is required for the medical device industry. Top-notch services and they will not provide you with a low-quality translation.
Strengths: 1. ISO 13485:2003 certified quality process for translations and you will receive a certificate of accuracy.
2. rigorous screening process ensures that the linguists are top-notch and have the right expertise.
3. over 30 years of experience for translations in the life science industry.
4. professional, reliable, services and good turnaround times for translations.
Needs to improve: none encountered.
We contracted IDEM for translation services to explore potential production expansion globally. They were extremely professional, articulate and informative throughout. Customer service was great as they were always easy to reach and addressed any issues immediately. Translations were extremely accurate, fluid and maintained the integrity of our negotiations and well praised by both parties. Will continue to contract. Great team and service!
Strengths: Accuracy, expertise, customer service
Needs to improve: none
