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Braintree, MA
Standard, CA
Carlin, NV
San Ramon, CA
8 Community Reviews 4.88/5 Overall Rating
We are a small electronics manufacturer and ship to a number of customers worldwide. A reliable logistics partner is extremely important for us and Kintetsu is fantastic. Their customer service is excellent as they're always able to navigate around complicated issues with customs and deliveries. Time is money and the longer our shipments take to get to our customers, the greater risk we lose their business. We've had positive experiences with Kintetsu and will gladly refer them to colleagues.
Strengths: customer service, lead time, reliability
Needs to improve: none
Although Kintetsu is not our regular freight service provider, we do use Kintetsu exclusively when we need to ship inventory to Japan and Asia. These guys truly go over the top to make sure your packages will safely be delivered in a timely fashion. We highly recommend anyone and all other vendors out there to use Kintetsu for shipments to Japan and Asia.
Strengths: Reliable service, on time (a very big plus for shipping company)
Needs to improve: None.
Doc
Operations , Consumer Products
07/18/2014
KWE is one of our back up freight forwarder in shipping international. They are reliable and you can also depend on. Customer service are very helpful they provide you every details from pick up and deliver to destination. always accurate quotes and able to track them on line.
Strengths: Reliable - Customer service - Accurate quotes and On-Time
Needs to improve: None.
Jerman13
Supply Chain/Logistics , Consumer Products
05/23/2014
We often use KWE for our Japan shipments, they are always proficient and reliable. I like using their service because of their great friendly staff they are aware how important or urgent your shipments they give the best way to assist you for every details you need.
Strengths: Customer and reliable services.
Needs to improve: None
Jerman13
Supply Chain/Logistics , Consumer Products
05/20/2014
Plenty of forwarder but can't go wrong of Kintetsu, customer service is always able to give you update from pick up and delivery. I recommend this for being reliable service. For Kintetsu i can always assured of my shipments.
Strengths: Customer support, reliable, accurate quotes & on time delivery.
Needs to improve: None.
DeeDee
Supply Chain/Logistics , Consumer Products
05/14/2014
we often use KWE for our International shipments, they are good on providing your waybill and tracking number. I can always get an update from pick up and delivery status. they are great on providing accurate quotes.
Strengths: Reliable and good customer services
Needs to improve: None
i highly recommend Kintetsu. they are reliable. friendly and very helpful customer service. our company use them for Japan shipments and so far we never received any complaints. great job!
Strengths: dependable
Needs to improve: none
JM
Supply Chain/Logistics , Consumer Products
05/01/2014
I use KWE on shipping product to Japan, they are reliable and dependable
Strengths: Large volume, Great customer support and Reliable
Needs to improve: Nothing so far.