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As a kitchen store manager, on occasion we would get returns for all sorts of products… rarely KitchenAid. We sold a variety of their products including the classic stand mixer, blenders and kitchen tools. Customers knew they were getting a quality product with great design. Anytime I needed to contact the vendor for replacement parts or questions on a product, they were friendly and knowledgable.
Strengths: Great product, excellent customer service.
Needs to improve: none.