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Andy Kohm
@ Lumentum
R & D / Engineering , Medical Device
08/21/2014
We needed someone to ship and pick up our trade show materials. Kate at Platinum Cargo make the entire process very easy and stressless. We didn't have anything on a pallet but wasn't a problem for them. The guy picking up the stuff packed and wrapped everything up. Put it on the truck and it was away to the destination. At the show, everything was there waiting. No damage. After the show, it was basically the same to go back. We weren't there when they picked it up. It was all coordinated with the show and we had to put in no effort. A week later, everything was back to us in perfect condition. They were much cheaper than if we sent everything ourselves using UPS or Fedex and we didn't have to lift a finger.
Strengths: Great management of pickup
Friendly and very easy to work with
Seamless from start of request through delivery
Needs to improve: I can't think of any
