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Great Customer Support - Pricing is very Good, Acutally Cheap - Professional Staff and Very Knowledgable
Strengths: Power Scientific offers a wide range of environmentally controlled chambers. We have been using their chambers for the last ten years and never had any problems with them besides the typical wear and tear. Recently we have been hearing some screeching noise on one of our chambers so I called their Customer support for advice. Donna their representative directly me to their approved service vendor and quickly made the appointment for the following day. The Technician arrived as promised the next day and was able to repair the chamber by replacing the bearings. Wow, it feels very good to know when you can count on vendors like Power Scientific in times of urgent need to come through. The price was incredibly cheap. Very professional.
Needs to improve: The Call Took Longer Then I Expected For Them to Pick Up.
