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Javsiam
R & D / Engineering , Medical Device
07/25/2014
We contacted Royal Master early on in our project. We had been purchasing ground core wires for years from supplier, but were wanting to produce a more complex wire, but keep costs low. Royal Master worked with us from the start and built our first grinder based on what we were trying to accomplish. They would provide regular updates during it's construction and sent an engineer to our facility once it had been delivered to help us install and train our engineers on how to use those grinders.
There are 3 parts to these grinders. The actual grinder, which has not changed much in the last 50 or 60 years, the wire handling system and the software. The grinder itself is amazingly consistent and requires little in terms of maintenance. The wire handling system is exactly the opposite, they are inconsistent are sort of hit or miss and required return visits from R.M. on several occasions so that they could modify and redesign it at our facility. Then there's the software. Tons of bugs that we discovered along the way.
To RM's credit, they would do their best to resolve our issues, and since these grinders were under warranty, no sweat. Their engineers are awesome and the sales engineers were quick to coordinate the repairs.
Overall we've been pleased and in the end we're saving tons of money by producing our own wires in lieu of having them OEMd'.
Strengths: Royal Master Grinders produce wire grinding equipment for the medical device industry. Their grinders are extremely robust and specialized for producing wires with all sorts of complex features while holding tight tolerances.
Needs to improve: Consistency... It seems that every single machine they produce is a little different than the last one they produce. The company I work for has purchased several grinders from Royal Master and none of them are the same as the last. This can cause issues down the line if you're trying to qualify and validate your system.
We have a number of Royal Master Grinders which we use to grind braided extrusions. The grinders work reliably and produce consistent results.
Strengths: Centerless grinding equipment
Needs to improve: None
