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Little Ferry, NJ
Ipswich, MA
Anchorage, AK
Portland, OR
37 Community Reviews 4.67/5 Overall Rating
We have used Samtec, Inc. components on our pcbs and back-panels in our telecommunication equipment. They have an extensive selection of components: edge-connectors; sockets, board to board, cables, fiber optics, etc... Their external sales force is knowledgeable of their product-line and can supply upon request: technical data sheets, engineering samples, resolve part discrepancy's on order's, accurate quotes and delivery schedules. Their internal / external staff can supply excellent support when you are trying to find the perfect device - due to the extensive amount of different products that Samtec carries.
Strengths: - Accurate Quotes - Quality Products - Fast Turnaround - Customer Service - Data Sheets - Engineering Samples
Needs to improve: none - but occasionally they don't have parts in stock and the lead times can be longer then normal
Great and helpful customer service. Wide selection. Reliable quality products. Pricing very competitive. Fast turnaround with accurate quotes.
Strengths: We use Samtec Inc. products for assembly line on our medical equipment. We purchase electronic components, connectors, flat flexible cables, and etc... The parts we buy is of high quality. Also we purchase a few test equipment for calibration department. The test equipment function as expected right out of the box. Their technical support is very good. Very responsive. If you have any questions you can count on them to satisfy your needs. They also offer design capabilities. Therefore, if you are looking to customize they are available to help. Quotes are accurate and shipping lead times are good. Overall they are a good company to work with.
Needs to improve: None
dunglar123
R & D / Engineering , Medical Device
05/14/2014
When there is an issue their customer service was very responsive and within 48 hours the issue was resolved. They provided us with an explanation of what happened with our order and the replacement had already arrived. We were not affected by this delay and was very impressed at how things were handled.
Strengths: Samtec is provides us with our electronic interconnects for our device. They are innovative in their design aspects in making the most intricate interconnections possible.
Needs to improve: We have had issues with some of their shipments but they did remedy them quickly and at the end we were not affected by it.
Good quality durable product, and they always have the parts that we need. They have very good customer service with representatives that are very helpful and always available to answer questions, will continue to do business with Samtec Inc.
Strengths: We purchase all of our electronic parts from Samtec Inc. and we are very satisfied with the products, we use these electronic parts every day, and they always meet our expectations. The products are high quality, durable and are vestibule with our equipment. Great prices, deliveries are never late, the parts always arrive in good conditioned, they're never broken or damaged.
Needs to improve: None
We've been using Samtec's electronic components for some time now in our consumer electronics division. We demand high quality for our components as eventually they will be sold to consumers and if anything fails they will blame us. Samtec's products have been very reliable and we have never had an issue in any of our products due to one of their components. They have also been great in delivering their product on time and at a great price. I would highly recommend giving Samtec a look for your electronic component needs.
Strengths: Electronic Products
Needs to improve: None
Our firm sourced from Samtec Inc in order to purchase a variety of electrical components for assembly of our medical devices. We are really pleased to date as we have not had any issues to date with any of their products. Their customer service department is always quick to answer any of our questions and their competitive pricing is very important to us. They have a lot of custom connectors that work well w/ our assembly process and we will definitely be using Samtec again. Great vendor!
Strengths: custom products, lead times, pricing
Needs to improve: none
our experience has been great we ordered connectors from this company and we were not disappointed at all ,we are very satisfied with them all around and will be back in the future with no hesitations at all.we will also recommend them to other companies.
Strengths: this is where we come to purchase our connectors ,we use so many connectors through out the day and when we order them here we receive them in the nick of time .really pleased with this company overall
Needs to improve: we have not experienced any weaknesses here
EEngineer
R & D / Engineering , Medical Device
03/04/2014
My experience with Samtec has been very positive. The sales representative is very helpful with helping to find appropriate connectors to your needs. I often order rapid sample requests and they are delivered next day. Great Service!
Strengths: Samtec is one of the better connector supplier out there. They carry a huge array of various connector options. They offer free next da delivery of samples which is great when working on new prototypes. They are also willing to customize any of their designs to your specific needs.
Needs to improve: Sometimes they are out of stock on certain connectors.
Samtec manufactures flat flexible cable systems and high speed board to board communication cables for our instruments. The design team is pleasure to work with, they are very responsive to our needs. The lead times could be little faster, but the quality o the products makes up for it.
Strengths: Samtec makes high quality connectors and cable systems. They have a very capable engineering team that can design a custom connector for almost any application.
Needs to improve: Samtec pricing is can be high and lead times can be a little long.
We contracted Samtec Inc. for their wide array of equipment for our assembly line of medical devices. The customer service was extremely knowledgeable and helped us through the ordering process. As soon as we placed our order it was shipped in no time and arrived on time. The equipment was high quality and easy to install. The customer service was great and easy to reach. We are very pleased with our equipment and will continue to support.
Strengths: customer service, reliability, wide selection, fast shipping
Needs to improve: none encountered
We procure a variety of electronic components from Samtec due to their wide selection and reputation for product quality. We've been pleased to date as there have been no issues and our assembly systems are continually reliable. Customer service is extremely prompt and always easy to reach. A knowledgeable staff ensures that we are always presented with alternatives. Quick turnaround, accurate quotes and a solid selection make ordering easy. Efficient without sacrificing quality. Great vendor
Strengths: customer service, product quality, reliability, expert staff, lead time
Needs to improve: none
This company provides electronic parts cables and more to assemble our medical device
They deliver quality on every product they send out to us
Never disappoints us no recalls
And very knowlegeble staff
Ordering process is always easy and fast simple but very professional
Shipping process is always fast and on time
Product always arrive in good conditions and good packaging. A good company to have on your side
Strengths: Great service
Fast shipping
Good customer service
Needs to improve: None
This company provides us high quality electronic parts and equipment that we use at work. Its highly durable that can last long and it can handle a beating . Customer service is very reliable and very helpful Shipping and handling is excellent the way they package their product to make it safe to you and always on time Return policy is great and also fast process
Strengths: reliable electronic parts and equipment
Needs to improve: no weakness
We have been going through Samtec at my firm for years now. Getting our high speed board to board connectors from them with ease. All of the employees over the phone have always been very helpful and always had a great attitude. The product you are getting is very high quality! Leading to never having any issues! We highly recommend this company to any business.
Strengths: GREAT PRODUCT AND SERVICE!! VERY HIGH QUALITY!
Needs to improve: none.
Samtec currently supplies us with our high speed board to board connectors. We use these connectors for our multiple circuit boards that are the brains of our medical devices. Always the best quality never an issue. We will continue to do business with Samtec due to the fact that we have always been satisfied with their connectors as well as their expertise.
Strengths: They carry a large line of board to board connectors.
Needs to improve: None
MrTeacher
Manufacturing , Consumer Electronics
06/20/2014
When we wanted to streamline and upgrade our internals for our products we went with Samtec. They connectors and cables we got from them made a huge difference. There was a ton variety of colors for the connectors so that helped organized everything. Made it easy to test and find a source of any internal problems we may have and makes it easy to correct. Everything is quality.
Strengths: connectors, cabling solutions
Needs to improve: none
Our company has had a great experience with Samtech ,we are very happy with our connectors ,we use several through out the day on our machines and they are great they get the job done,we are pleased and shipping was fast and accurate ,and that's a plus .thanks again Samtech we will recommend you because of your great service.
Strengths: Connectors
Durability
Good service
Fast shipping
On time
Needs to improve: No issues or weaknesses
Samtec Inc provides my work with everything from connectors to electronic parts to build our dialysis devices. We use them on the assembly production line. They're excellent quality and also very easy to install. Never had any issues with their connectors or components for that matter. Reliable source for all your electronics. Would definitely recommend Samtec to anyone out there.
Strengths: Wide selections of electronics
Needs to improve: Never had an issue
Samtec is great at providing unique connector solutions to fit our needs. The connectors that they offer can be customized. If you don't see it on their site, don't fail to discuss your need with one of their sales engineers. They also offer a quick sample order system for free samples.
Strengths: Samtec offers a large selection of connectors that are highly customizable to meet the customer requirements.
Needs to improve: NA
Our company uses Samtec Inc to purchase from various electronic parts, raw materials, valves, lab equipment, connectors and plastic tubing. They have everything you need. They have great deals and competitive pricing. Their customer service is very knowledgeable and always professional. Overall a great vendor to work with.
Strengths: -Trustworthy reliable company
-Wide selection of products
-Knowledgeable customer service
-Competitive pricing
-Quality products
Needs to improve: No weaknesses.