Services Provided

Contact Information

619 Western Ave Ste 14
Seattle, WA 98104
+1 206-467-0734
www.satoamerica.com

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Community Reviews Summary

17 Community Reviews 4.53/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

dependable, robust thermal printers


CEO/Owner , Consulting
06/16/2014

Speed 5 / Price 4 / Quality 5

we use the thermal printers produced by Sato. we use the CG series and the device is small and compact so it makes it easy for us to use. we do high volume printing so we need a printer that can keep up and the CG series is robust and does the job. the machines are dependable, very quiet and the printed wristbands and labels are clear, smugfree, sharp. we are very satisfied with their products. we've been using our CG series for almost 4 years and have not had any issues with the machine breaking down. when there is issues with printing, you are able to contact their customer service line and they have people who can help to fix it remotely

Strengths: reliable products, dependability, price is reasonable, customer service, fast turnaround time, shipping is always ontime

Needs to improve: none

Outstanding Printers


Operations , Medical Device
06/26/2014

Speed 5 / Price 5 / Quality 5

We contracted Sato Service LLC for our printing and labeling needs. We've been using their printers for several years now. We're very impressed with the quality of the machine. It works well and we haven't had too many issues. The expert team at Sato is easy to reach if anything should arise. The times that we have had to call them they were very knowledgeable and flexible. We appreciate the time they take to take care of us. They helped us with our order and provided fast shipping. It was easy to track our order online. Overall we've had a great experience working with Sato and will continue to do so in the future. Will happily refer.

Strengths: quality, dependable, customer service

Needs to improve: none encountered

RFID technology is awesome


Manufacturing , Consumer Products
08/08/2014

Speed 4 / Price 3 / Quality 4

Our marketing team found another use for our RFID machines. We originally got them from Sato for tracking shipments between our warehouses and for inventory. They work out great and everything works well. They marketing team saw this and noticed the increase use of RFID during running events, so they went out and worked with some local vendors and devised a scavenger hunt campaign. Potential customers check in with their RFID devices at various locations to win a prize. It was a success. It helped bring customers in and built a good brand loyalty by rewarding customers. All thanks to Sato. Great quality products with a variety of uses.

Strengths: RFID technology

Needs to improve: none

Excellent Customer Service and Quality Product!


Manufacturing , Medical Device
08/10/2014

Speed 5 / Price 4 / Quality 5

Customer service was excellent. They were very friendly and easy to work with. They provided competitive rates alongside an excellent product. Shipping was fast and returns are made to be easy. Thank you Sato service!

Strengths: We have used Sato's Services for our printing and labeling needs. We are very pleased with the quality of service their printers/labels provide. We have had no issues with any of their products. Their customer service is excellent and knowledgeable. They were able to provide us timely quotes and competitive prices. Shipping was fast and easy. Sato Services will be a trusted vendor for us!

Needs to improve: None.

Great Service


Customer Service , Consumer Products
09/24/2014

Speed 3 / Price 4 / Quality 5

As our company grew we needed a better way to keep track of inventory. Sato Service LLC helped us with this problem by providing tracking services that we could use right on our products. They guys over at Sato were great to work with. From their sales to their customer service they all were very knowledgeable and treated us as a valued customer. We will gladly continue to use their services and recommend others look at their offerings.

Strengths: Bar Coding

Needs to improve: None

affordable label maker.


Manufacturing , Medical Device
05/12/2014

Speed 4 / Price 4 / Quality 4

We use their label maker for making a serial number, part numbers and parts name in our production floor for our machines. It responds faster and the label quality is crystal clear. Very easy to use and it helps us to perform our job easily. After a few prints, label needs to re-align though.

Strengths: reliable label maker, good quality, good customer service, useful and durable.

Needs to improve: label needs to re-align after a few prints.

great machine for labeling


Manufacturing , Medical Device
03/31/2014

Speed 5 / Price 5 / Quality 5

its very easy to use, gets the job done and doesnt waste any time

Strengths: we have in my department 2 hardware machines that is made by sato. what it does is make serial barcode labels for machines that we build. It delivers quality and its durability is good as well

Needs to improve: for how good there quality is and Ive never seen too many hardware machines around so maybe they can just improve in expanding

Use Sato daily


Operations , Consumer Electronics
04/25/2014

Speed 5 / Price 5 / Quality 5

We use Sato to print out barcodes for our portable electronics. Have been satisfied with the work product and haven't had any major issues. If there are, customer reps are quick and easy to get a hold of. Seems minor, but the less time we spend on correcting these small issues, means more output for us. Would happily recommend.

Strengths: customer service, product quality

Needs to improve: none

Great labels!!


Manufacturing , Medical Device
06/16/2014

Speed 4 / Price 4 / Quality 4

My company uses Sato Service LLC. to help us with labeling different areas and products. The quality of the labels is great, and they really make your work space more organized and efficient. They have great prices for any budget. Great vendor to work with.

Strengths: *Quality label products
*Competitive pricing
*Professional customer service
*Fast turnaround time

Needs to improve: they have none

Label Maker


Clinical , Medical Device
06/04/2014

Speed 4 / Price 4 / Quality 4

We use Sato label makers for parts and products. The quality of the label is great and is very easy to use, but does need some tinkering and realignment from time to time.

Strengths: reliable product, good customer service

Needs to improve: printer needs some tinker time to time

I recommend this label maker.


Manufacturing , Medical Device
03/28/2014

Speed 5 / Price 5 / Quality 5

I use it at work. Labeling makes easy to read and Identify our products. Has the capacity to select sizes. Its reliable and long lasting product.

Strengths: Easy to use. Makes things easy to read and better to organize.

Needs to improve: Build a touch screen label maker.

great labels


Manufacturing , Medical Device
05/12/2014

Speed 5 / Price 5 / Quality 5

We also use their Label machines. We use them to print our the serial numbers for our dialysis machines.
The give out very good Labels Clean machine

Strengths: This is a very strong machine!!! It prints great labels. They have a nice dark ink.

Needs to improve: nothing

Great product!


Manufacturing , Medical Device
03/25/2014

Speed 5 / Price 5 / Quality 5

We use their label maker equipment at my work to print serial numbers on our medical devices. Great way of keeping track of machines. Very reliable product. Always on time whenever the equipment is in need of scheduled maintenance.

Strengths: Quality equipments

Needs to improve: None

I would recommend this company


Manufacturing , Medical Device
04/25/2014

Speed 4 / Price 3 / Quality 3

Very competitive for it's price

Strengths: We use a few of their printers in our facilites. Reliable and provides fast print. Quality is fair.

Needs to improve: After a few prints, from time to time the labels need to be re-align

Great quality label maker


Manufacturing , Medical Device
05/25/2014

Speed 5 / Price 5 / Quality 5

The experience has been great

Strengths: Sato has great products, one of the items we use is the label maker. Our machines require us to insert an serial number with a barcode to identify the machine for easy tracking for us and our patient.

Needs to improve: None

User friendly


Manufacturing , Medical Device
03/20/2014

Speed 5 / Price 5 / Quality 5

We use this sato
Labeling machine at work to print label of our products easy to use easy refills and long lasting equipment

Strengths: Easy maintenance
User friendly
Fast printing

Needs to improve: None

Great prices and products


IT , Consumer Products
08/08/2014

Speed 3 / Price 4 / Quality 4

I've been working with Sato Service for 2 years now. I'm very happy with their prices and their product quality.

Strengths: Competitive prices and quality products.

Needs to improve: Product selection.