Sears

Our firm scours competing vendors for the best possible pricing on power tools. While we're usually at our local Lowes or HD, we find ourselves stopping by Sears every so often to take advantage of special deals. Selection is vast but given the promotion, may be depleted. It's kind of an organized mess so service is the best, but most patrons know exactly what they need. Convenient if in stock and priced well. Will continue to reach out to for deals.

Strengths: convenience, location, selection

Needs to improve: service, pricing

Sears is all around a great store, selling tons of various kitchenware, laundry machines, but best of all and best for my shop where I work, they sell Craftsman, which is the main brand of tool in my shop. Sears also honors Craftsman's warrenty, which makes it really convenient for our parts lady.

Strengths: Sells Craftsman Tools

Needs to improve: None.

I have good experience with sears. Our shop uses craftsman tools for most of the tools in the shop. Any problems that we have with any of our tools we can take to our local store or even when we are traveling for events.

Strengths: Power tools, hand tools, automotive equipment

Needs to improve: None that I can think of

If craftsman makes it, Sears sells it. They carry a huge selection of tools and frequently have sales on commonly used items. Customer service isn't always the greatest but this seems to be the norm for big box stores these days.

Strengths: The source for craftsman tools

Needs to improve: None

They have a good selection of Craftsman tools. All other items are overpriced. Their customer service is just ok.

Strengths: They sell Craftsman tools

Needs to improve: Besides the tools, everything else is very over priced if you do a price comparison online.

Their tools department is great still. Excellent quality for the price (Craftsman). Excellent customer service as well.
Other dept. are also very helpful and they carry a good selection of products

Strengths: Good customer service. Carries craftsman brand of tools.

Needs to improve: None

We go to sears when we want to get craftsman tools. They are durable and reliable. and they are at a decent price.

Strengths: They have quality tools and they are made by craftsman.

Needs to improve: nothing

Their tools department is solid, with great craftsman quality for a reasonable price. Their customer service is great.

Strengths: Customer Service, Craftsman brand tools, sells a variety of products

Needs to improve: none

Had a good experience Sears is a great company with a wide variety of goods.

Strengths: They selection is outstanding for tools as well as tool box's.

Needs to improve: none

Life time warranty on their tools and great customer service!

Strengths: Local store and large inventory on web site! Craftman tools!

Needs to improve: None I can think of!

they carry craftsman tools, an excellent brand of tools that have performed very well for me

Strengths: local stores, quality tools

Needs to improve: none

the place to go to get your craftsman tools. excellent set of tools for the cost.

Strengths: many stores around

Needs to improve: none

Good company overall, co-workers very friendly.

Strengths: Company is very relax enviroment

Needs to improve: Sometimes cutdown hours.

great experience

Strengths: great big stores

Needs to improve: having tools from china