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Boxborough, MA
Somerset, WI
Mount Holly, NJ
Jaffrey, NH
21 Community Reviews 4.81/5 Overall Rating
SSM is our secondary contractor for a few of our medical prototype devices. while we do use them for contact manufacturing services, we also use them for fee based facility access. since we are a smaller company we try to remain lean on our spending thus outsourcing our facility to SSM has worked out for us. they have ISO certified rooms so it is less inspection worries for our team. while they are a smaller manufacturing contract company, the pricing they offer is still very competitive. the only remark i would say is their turnaround time is not very fast so just give your projects some extra time frame.
Strengths: medical devices, contract services, cost effective for their clients, development needs, competitive pricing
Needs to improve: smaller company so turnaround time is not as fast
Our firm contracts with Second Source Medical LLC as a source to help with our prototypes on medical devices. We mainly use them for their assistance on the design and product development side to aid in our prototyping efforts. Second Source is a great vendor to work with because they keep you apprised of their progress so that there is never any confusion as to where they stand. The finished products are also of high quality and the pricing is definitely reasonable. They are a great vendor and we would recommend to any business!
Strengths: reliable service, fast turnaround time, competitive pricing
Needs to improve: none
We contracted Second Source Medical LLC after doing a lot of research to find a suitable clean room for our devices. They offered the competitive pricing we were looking for. They have extensive labs and excellent services we needed. The knowledgeable staff was always helpful and quick to offer cost effective solutions. Overall we've had a great experience working with them and will continue to do so. Highly recommend to others. They're the vendor to look out for. We predict big things from them.
Strengths: professional, reliable, customer service, knowledgeable
Needs to improve: none encountered
My company sources Second Source Medical LLC as a source to help with our prototypes. We mainly use them for their assistance on the design and product development side to aid in our prototyping efforts. They are a great vendor to partner with as they pay extra attention to make sure the customer is taken care of each and every time. I have interacted with their sales and customer service teams and each time it has been great. I would highly recommend them.
Strengths: Products
Needs to improve: None
Great and helpful customer service. Clean Room. Reliable quality products. Pricing very competitive Fast turnaround with accurate quotes
Strengths: Our R&D department use Second Source Medical as a source for our prototypes. We mainly use them for their help to support our product and process development efforts in our prototyping projects. Their engineered assistance support very good and responsive. Their pricing is competitive and they have reliable services. Their quality is very good. Their technical and customer service is excellent and very knowledgeable. Quotes are accurate and delivery is fast.
Needs to improve: None
We reached out to SSM as a contract manufacturer and design partner for a client prototype. We were impressed by the results and the speed in which complex schematics were delivered. Customer service was great as they kept us in the loop. Accurate quotes, timeline adhered to and a great management team that knows the industry well keeps SSM on our rolodex. Great firm that yielded great results.
Strengths: product quality, value, turnaround time, expertise, customer service
Needs to improve: none
We use Second Source Medical LLC. to purchase products for assembly and some test & calibration processes on medical devices we manufacture. All of their products are high quality and very reliable. Their customer service is very knowledgeable on their products, and always makes sure your order is accurate. They offer competitive pricing and have a very efficient shipping process.
Strengths: -Local company
-Quality company
-Reliable company
-Great customer service
-Fast turnaround times
Needs to improve: No weaknesses.
Chauncy
R & D / Engineering , Medical Device
03/17/2014
I have used Second Source many times for rental of their CER to prepare samples for testing and for human trials. The team at SSM are capable, and happy to help in any way that they can. I highly recommend talking to Ross to see what SSM can provide when looking for anything from Design & Development work to full scale manufacturing.
Strengths: CER rental, Contract Assembly, Contract Design & Development
Needs to improve: none
Very capable group of experienced medical device engineers. SSM has provided us everything from a couple tables worth of CER space to the complete assembly of devices. I have been very happy with the level of service and the depth of their manufacturing capabilities - they have segregated areas for silicone and for chemical processing. I will definitely be talking to them again.
Strengths: Medical Device Design & Assembly
Needs to improve: None
We rented CER space to fabricate biocomp test samples with our own staff. The facility was good, and they offered all of the miscelaneous materials (IPA, wipes, lights, microscopes, etc.) that we needed to get the job done. I will be talking to them about taking over more of the manufacturing in the future.
Strengths: CER Rental
Needs to improve: none
A former colleague of mine used SSM for his startup company. He didn't have the resources to fully develop a device so he used SSM. They saved him a lot of money. They seemed to do good work and are one of his go to sources for R&D work
Strengths: Quality System, Flexibility, turnkey, design
Needs to improve: None
That there goal is to enable clients to meet their manufacturing needs by providing engineering and manufacturing support to expand clients' capabilities.
Strengths: They are equipped with the best high alloy steel & hot work tools. The best in the business.
Needs to improve: Even though given specific guidelines , from clinical recommendations managing a given condition may differ.
My last start up company used their clean room space to build units for validation purposes. The staffs there are very professional and we are pleased with clean and organized space they got and how they manage it. Highly recommended.
Strengths: Good company to go to for clean room space and full services
Needs to improve: None
Great company to go to for a start up company to rent their CER. Staffs there are helpful to complete your needs. Assembly and engineer help are also available.
Strengths: Good place to go to for clean room rent. Great team of engineering help.
Needs to improve: None
Infiniti
R & D / Engineering , Medical Device
03/16/2014
Second Source is a great Medical Device Contract Manufacturer. They have provide me with prototyping service to full device manufacturing. They have a great Quality System and excellent Document Control.
Strengths: Full Medical Device Manufacturing, Quality Systems, Prototyping, Document Control
Needs to improve: None
Great staff and clean room support staff. I have used their facilities a number of times to get some builds done. Great place and professional
Strengths: Good staff support, clean room services, good pricing, well experienced operators
Needs to improve: None
great customer support and clean room resources to do your builds. the staff is great and there to meet your needs to make sure you can get your builds done.
Strengths: customer service,
Needs to improve: none
they have a good space for a cleanroom rental space. staff is helpful to make sure you have what you need
Strengths: customer service, good space
Needs to improve: none
They are a reliable contract manufacturer that I'd work with again. The staff is experienced and talented.
Strengths: CER, experienced assemblers, talented technicians
Needs to improve: None
Solid source for Prototyping to Full Manufacturing. Rentable Cleanroom Space, Great Documentation and Quality Systems.
Strengths: Contract MFG of Medical Devices
Needs to improve: None