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2 Community Reviews 5/5 Overall Rating
Anonymous Vendor
Sales , Financial Services
04/24/2014
Sure Payroll does not have many bells and whistles, but that's not what a small business needs. I just needed a simple payroll service that could administrate payroll, handle direct deposits, take care of taxes as well as generating necessary reports. It does everything I need and doesn't charge me extra for services I don't need.
Strengths: Sure Payroll is simple to use and affordable. Everything is done online, so I have instant access to reports and I need. I can even run payroll through my iPad app. Sure Payroll is user-friendly, but they also have a helpful customer support team that actually answers the phone when you call.
Needs to improve: Their strength is their weakness. Since everything is done online, they don't have an in person agent to help walk you through the initial setup process. The initial set up process is also done through a paper application. I would have thought a company focused on it's online presence would have an online application process, but they do not. The initial set up is a little cumbersome because of the paperwork.
Sure Payroll provides excellent service, their online tools are exceptional, they make it so easy to keep our payroll organized, overall it's a great company with customer service and a website, that is great and so convenient. I highly recommend this company.
Strengths: We use Sure Payroll, because it is a great provider for all of our payroll services and needs, that we use to pay our employees. Sure Payroll provides us with everything we need, at a reasonable price.
Needs to improve: None..