Global Workforce Management Solutions

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297 Billerica Road
Chelmsford, MA 01824
+1 978-250-9800
www.kronos.com

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Community Reviews Summary

82 Community Reviews 4.62/5 Overall Rating

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Kronos Incorporated Reviews

our company uses Kronos for our punch system - system is not very use friend (initially)


CEO/Owner , Consulting
04/27/2014

Speed 4 / Price 3 / Quality 4

I use Kronos for our punch clocks as well as keeping track of payroll and vacation accruals, pto, sick days, personal days, etc. We integrated Kronos into our company roughly 1.5years ago. Initially, the interface is not very user friendly and they only allowed us to install the program onto specific computers which made it more difficult for people to clock in/out. However, once our staff and management became more well versed with the application, kronos has been very useful. you are able to make adjustments to time punches also allowing for retro-paying if an employee was not paid correctly during the previous pay period. it has displays of sick days, vacation, pto accruals for all employees. this system has worked a lot better than our previous system although it did take some getting used to because it is not as user friendly initially.

Strengths: multifunctional

Needs to improve: not as user friendly

Great for Payroll, and employees schedules.


Operations , Automotive
07/23/2014

Speed 5 / Price 5 / Quality 5

There staff has always been available to help out when ever there are issues. Majority of the issues were in the first 3 months with all my employees learning how to use it.

Strengths: I have been using kronos for all my job sites for a little over a year. The thing I like most is all my employees can log in from any computer or smart phone and verify time sheets, check therw up coming schedules, see who else is working what days incase the need to request a swap. All my employees are very happy with kronos, once they fully learned how to use it.

Needs to improve: It does take some time to fully learn all the functionality of Kronos, how ever once you get the hang of it, its well worth it.

Great Punch Clocks


Operations , Medical Device
06/11/2014

Speed 5 / Price 5 / Quality 5

We contracted Kronos Inc. for their time clocks and the switch has been seamless and effortless. The punch clocks are easy to use for our employees to punch in and out of. At the end of the pay period they're able to log into Kronos to ensure that their punches are correct. If anything is amiss we're able to easily go in and fix it. There was one issue that after awhile employees had to press very firmly on buttons to get their numbers to register. Aside from that it's a great time clock. The customer service was easy to reach for any issues. Very prompt and professional. They're wonderful to work with.

Strengths: quality, reliable, customer service

Needs to improve: none encountered

Very reliable time and attendance system


Finance/Accounting , Financial Services
03/31/2014

Speed 5 / Price 3 / Quality 5

I use Kronos to manage my staff's hours and keep track of vacation and sick days. The system was very cost effective and the software is very user friendly. Payroll is a breeze with the Kronos system. I also use the system to track client billable hours, this tremendously streamlines the billing process and allows me to monitor staff productivity. The only issue I had was the cost of consulting services that was needed to implement the client billable hours system but it was definitely worth it.

Strengths: Kronos makes a very user friendly and reliable time and attendance system. They have very good customer service, and the systems are easy to install and maintan.

Needs to improve: Consulting service are very expensive

Time clocks


R & D / Engineering , Medical Device
05/07/2014

Speed 5 / Price 5 / Quality 5

Our facility currently has about 12 of these time clocks spread out through our faculty at different entry points. They are very stylus as well as compact so they don't take up a lot of room they are also touchscreen which makes it a breeze to use. Your also able to track all your punches through out the week which is good cuz sometimes it is possible to miss punches.

Strengths: They provide us with our time clocks in our facility. Accurate punches, history review, and touchscreen

Needs to improve: Never an issue with Kronos. It's a good product and always works as it should. It's definetly one of the best time clocks I have ever used.

Very effective time and attendance system


Quality , Medical Device
02/25/2014

Speed 4 / Price 3 / Quality 5

We implemented the Kronos time and attendance system to keep track of the hours of our hourly employees. What's nice about the system keeps track of breaks and lunches to ensure compliance to California labor Laws. Additionally, we implemented a web based Kronos application to keep track of vacation and sick days of all the employees as well as handling vacation and sick day requests. It is very convenient and easy to use.

Strengths: Very reliable and user friendly time and attendance system. System can be customized to fit both small and large companies and also ensures compliance to California labor laws.

Needs to improve: System implementation requires a lot of costly consulting hours.

great payroll application


CEO/Owner , Pharmaceuticals
05/20/2014

Speed 5 / Price 5 / Quality 5

we use kronos to manage our payroll for all of our employees. it is integrated into our online system and well as our punch blocks. there are a lot of great security features to kronos such as only allowing specific log ins to change punches. this program also manages our PTO's vacations accrual, sick days as well as our allocated hours for our staff. the system is easy to use with a lot of perks that makes managing our pay roll easy. when we have issues their customer service is great as well

Strengths: manages our time clocks for all our staff

Needs to improve: none

Kronos is a great system!


Clinical , Medical Device
09/12/2014

Speed 5 / Price 4 / Quality 5

My experience with Kronos, was at first difficult, until I got used to it, now I don't have any problems, it's easy, and I like that I have access to my time card whenever I need to access it.

Strengths: We utilize Kronos at my place of employment, we have access to Kronos at all of our company facilities, not just our own work departments, it's very accessible and easy to use.

Needs to improve: When our work place, first switched over to Kronos, it was difficult to get used to, but with the proper training everyone has been doing well utilizing the Kronos system.

Dependable and Reliable Services!!!


Human Resources , Information Technology
10/04/2014

Speed 5 / Price 5 / Quality 5

since our company expanded, we contracted Kronos to do the Payroll and Benefits of our other company branches. They have proven that we can trust them and never had it happened that they had a delay of their service. They are always on time and whenever we need to add employees, we just have to inform them and they are the one who came and get all the details needed. They are a big help to us.,

Strengths: quality service, on time and good price with highly educated customer service

Needs to improve: none

Kronos is the only time keeping solution.


R & D / Engineering , Medical Device
05/13/2014

Speed 4 / Price 4 / Quality 5

Kronos has a great system but if by chance you need support get ready to be on hold, and transferred, and transferred until you get the 2-3 reps that knows the system in and out.

Strengths: Kronos stands out from the rest because they have key features which prevents tampering and allows for accurate time keeping. They offer many solutions to everyday timekeeping issues.

Needs to improve: There customer support is lacking of representatives that can actually offer help. They have 2 or 3 main individuals that actually have a strong understanding of their system.

Kronos is okay for now....


Finance/Accounting , Consumer Products
07/23/2014

Speed 3 / Price 3 / Quality 3

It was the existing payroll system in our company. We are satisfied with them but there are other competitors who have a better UI and is on the cloud. Kronos is okay to use for now but looking forward we may transition to another enterprise system.

Strengths: Enterprise payroll system that allows for various roles and pay structure within the same department. Good for part time, full time and union workers who all work under the same BU and/or department.

Needs to improve: The interface is not user friendly.

Yes, I would recommend to others


Manufacturing , Medical Device
05/12/2014

Speed 4 / Price 4 / Quality 4

Easy to Use

Strengths: Our company use Kronos for Data Management and Employee Time Card. Easy to use, just punch in your employee code and the Kronos will do the rest. It will track all of your in's and out's. Mistake happans and can be easily corrected via computer. Employees can reivew their punch. If an employee need to help out in a different department they can do a transfer and your cost account will be bill to that department. It's great for accounting.

Needs to improve: Notice Non So Far

Easy punch


Sales , Consulting
07/11/2014

Speed 5 / Price 4 / Quality 5

There system is very easy and pleasing to use. Punching in times is as easy sliding a debit card. Contacting the service line is very easy if you have any issues with them. Great customer service reps.

Strengths: Kronos is a very reliable and great for clocking and reporting our hours for employees. Our firm has been using Kronos for a while now. It's very simple and easy to use. Clean set up and can't go wrong with it.

Needs to improve: none. great job!

Time for Kronos!


General Administrative , Consumer Electronics
05/08/2014

Speed 5 / Price 5 / Quality 5

Our firm uses the Kronos punch clocks at multiple locations around our facility to keep track of our payroll and time sheets. These clocks are both reliable and stylish and have really saved us time in automating all our time keeping activities. Their customer service in ordering the product and onboarding us was also very good. I would recommend Kronos to anyone looking for this type of service.

Strengths: top quality products, reliable, customer service

Needs to improve: no weaknesses

simple and easy to use.


Manufacturing , Medical Device
05/14/2014

Speed 5 / Price 5 / Quality 5

We have 10 of these at my work department. We use it to clock in and clock out. all we have to do is punch in our id number and our information is already in the system. very simple and easy. you can also view the time you clock in from previous day so you know if you missed. I like using this Kronos Inc because it's very accurate.

Strengths: provides us accurate time clocking in.

Needs to improve: n/a

Great all-in-one!


Sales , Education
09/11/2014

Speed 5 / Price 4 / Quality 5

We used Kronos punch clocks and reporting software for payroll and weekly work scheduling. These clocks are accurate and efficient and helped save a lot time. Kronos automated a lot of work that would otherwise have been quite laborious. Their willing sales team and continuous customer service support was beyond helpful and I would highly recommend Kronos to anyone looking to streamline their payroll and scheduling needs.

Strengths: Single source access at budget conscious cost

Needs to improve: No weakness.

efficient punch clock system.


R & D / Engineering , Medical Device
04/19/2014

Speed 5 / Price 5 / Quality 5

we use kronos punch clocks to clock in and out from work, lunch, and breaks. they are very accurate and the number screen is extremely efficient you can punch in and out quickly which is very convenient. some of the punch clocks around the building are not in sync with our work clocks but I think that's the fault of whoever installed it and not the clock itself.

Strengths: EASY TO USE.
efficient.

Needs to improve: no weakness

Kronos really DOES make payroll easy!


CEO/Owner , Consumer Products
06/03/2014

Speed 5 / Price 5 / Quality 5

The customer service were highly knowledgeable about their product and were able to answer any questions without delay.

Strengths: We've been using Kronos to manage employee timesheets. Besides hourly workers, we also use it to track vacation days, sick days, personal days, etc. and it's entirely integrated into our online system. The interface is incredibly intuitive and provides flexibility with options that make managing our payroll and time keeping far easier than before.

Needs to improve: Have not encountered an issue thus far.

Servers are Excellent


CEO/Owner , Hospitality
09/20/2014

Speed 5 / Price 5 / Quality 5

When I was a manager at a local mall, we had to purchase large servers to hold the capacity of both the stores and the patrons. Kronos makes the purchasing of these servers very fast and streamlined and can easily give you any size server that you need. They are extremely great with customer service and additionally have excellent prices. I highly recommend.

Strengths: Kronos makes large, fast and easy to use servers/

Needs to improve: None

No Problems!


Legal , Legal
05/30/2014

Speed 4 / Price 4 / Quality 5

Our process with Kronos has been quite smooth.

Strengths: Our company uses Kronos to manage our timesheets for employees. It is integrated into our online system and manages our PTO's, vacations accrual, sick days and allocated hours for employees. The system is intuitive with a lot of options that makes managing the time system and related payroll easy. If there are questions, their customer service is responsive and knowledgable.

Needs to improve: None seen so far.