Medical Surface Treatments and Coatings

Contact Information

9924 West 74th Street
Eden Prairie, MN 55344
(952) 500-7000
www.surmodics.com

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61 Community Reviews 4.57/5 Overall Rating

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About SurModics Inc.

SurModics is a leading provider of surface modification coating technologies and in vitro diagnostic (IVD) products to the healthcare industry.

Our two core businesses include: Medical Device Coatings – lubricious hydrophilic coatings, hemocompatible hydrophilic coatings, and advanced drug delivery systems; and In Vitro Diagnostics (IVD) – immunoassay reagents that improve the performance of in vitro diagnostic tests as well as custom coatings and stabilization products for Molecular Diagnostic applications.

Coating service suitable for medical devices (i.e. guide wires, catheters)


Quality, Medical Device
06/04/2015

Speed 3 / Price 3 / Quality 4

Have utilized Surmodics service on multiple medical device projects mostly catheters, guidwires, and implant devices. We've only had a few issues with their coating service on some of our devices but they have been very accommodating in meeting our needs and are quick to respond. They can come to your facility or you can have your parts shipped to them to have coated. Staff is friendly and very knowledgeable. They provide suggestions when things aren't working out in your favor. Overall very positive experience and will continue using them as a coating supplier.

Strengths: medical device catheter coating, customer service

Needs to improve: Pricing, tends to be more on the expensive side compared to competition

Excellent source for catheter coatings


General Administrative, Medical Device
05/19/2015

Speed 5 / Price 4 / Quality 5

Used Surmodics coatings on several neurovascular access products. Surmodics was very helpful specifying the conditions and process for bringing it in house. We built all of the equipment internally, but they can also help specify it. Decent price for coating components.

Strengths: One of the few Medical Device coating houses that not only will run your parts for you, but also actively helps you transfer the process in house. Chemicals are inexpensive for the number of products that you can coat. And the coatings are very good too.

Needs to improve: Takes some time to transfer the process and validate it adequately (although in their defense, the processes can be tricky).

coating services


Manufacturing, Medical Device
06/14/2015

Speed 1 / Price 1 / Quality 5

since we were using surmodics coating it more than half our products, it made sense to bring the process in-house. surmodics was happy to sell us the recipe, but they weren’t very responsive when it came to answering questions and troubleshooting issues that arose during validation. when you did get a hold of them, they were helpful and informative, but the process probably took longer than necessary.

Strengths: coating services for devices, knowledgeable staff

Needs to improve: costly for their services, not as responsive for transferring process in-house

Surmodics - Good Coating, Challenging Implementation


R & D / Engineering, Medical Device
05/11/2015

Speed 3 / Price 3 / Quality 4

We used a Surmodics coating to increase the lubricity of a coronary catheter. The Surmodics coating was the best that we found, but it was also very expensive to obtain. While the coating did perform, the final implementation of the process was left to us once our volumes became too large for the Surmodics R&D group. This was a lengthy process, which included everything from construction of a coating machine to coating testing to disposal.

Strengths: Development of lubricious coatings

Needs to improve: Implementation of coating process is left to customer

Medical Device coating services


R & D / Engineering, Medical Device
06/04/2015

Speed 3 / Price 3 / Quality 4

We have used Surmodics for coating catheter based medical devices. They have provided good service offer the years. The sales engineers are very helpful in walking you through their processes. Eager to answer your questions and are quick to provide quotations.

They have been late on deliveries a few times but overall have been a good vendor for us. Room for improvement can be made in meeting delivery dates.

Strengths: Medical Device coating applications, help customer service

Needs to improve: Delivery time, price

Slippery Stuff!


Manufacturing, Medical Device
06/12/2015

Speed 3 / Price 3 / Quality 5

Surmodics hydrophillic coatings may be second to none. They have p[proven to be reliable, and durable once implemented on our manufacturing line. The staff was very helpful in determining our needs, and formulating a coating that simply works. The down side is that in order to gain access to their coating, we had to pay a significant development fee, and then they also wanted royalties based on our sales so in the end the coating cost can become a significant contributor to the COGS. But if you need it, it is worth it!

Strengths: Lubricious cotaings

Needs to improve: cost and contract requirements

Medical Device Coatings Experts


R & D / Engineering, Medical Device
08/18/2015

Speed 4 / Price 4 / Quality 5

We use Surmodices for R&D development and production needs to obtained reliable, dependable quality coating chemicals for hydrophilic applications. We use their products to enhanced our capabilities on our medical equipment from a finish stand point. Surmodics has good quality, meets and/ or exceeds our internal specifications. the technical staff is very helpful and knowelgeable - with regards to their process and keeps us informed throughout the whole cycle. A very responsive vendor - concerned with the customer needs including schedule restraints.

Strengths: - Product Quality - Expert Staff - Reliability - Wide Selection

Needs to improve: None

You do get what you pay for


R & D / Engineering, Medical Device
05/18/2015

Speed 3 / Price 3 / Quality 5

Surmodics coatings perform VERY well once fully implemented. The down-side is the cost, as they are almost certainly the most expensive option. You do get what you pay for, but should make sure you need the best before committing.

Strengths: Excellent catheter coatings!

Needs to improve: Price

Great lubricants!


Operations, Consulting
08/13/2015

Speed 5 / Price 5 / Quality 5

We contract Surmodics to supply us with various lubricants needed to maintain the integrity of our production lines. Efficiency is key as we're a small assembly. Surmodics' lubricants ensure that our systems work smoothly and for the long haul. Customer service is great as they're extremely knowledgeable and quick to offer the best solution for the application. Great selection, accurate estimates, quick shipping and ease of ordering make Surmodics an easy choice on our part. Great team behind a quality offering.

Strengths: selection, product quality, reliability, customer service, turnaround time

Needs to improve: none

Quality Service


Operations, Medical Device
08/18/2015

Speed 5 / Price 5 / Quality 5

We contracted Surmodics Inc for their wide selection of lubricants for our medical devices. They're extremely durable and we haven't had any issues with them. The customer service is knowledgeable and have been in the industry for awhile. They've built a great reputation for themselves. We've depended on them and have never been let down. They were able to provide cost effective solutions and shipments in a timely manner. Overall we're satisfied with our experience with Surmodics and highly recommend them to others.

Strengths: quality, customer service, reliabilty

Needs to improve: none encountered

Durable Lubricious Coatings


R & D / Engineering, Medical Device
04/30/2015

Speed 4 / Price 3 / Quality 5

I have used the lubricious coatings for several medical devices. The durability is exceptional and the friction is extremely low. The coatings are easy to apply and the cure times are very short. The staff is very knowledgeable and willing to provide technical assistance when needed. When considering a lubricious coating I will choose Surmodics first.

Strengths: Surmodics provides lubricious, hemocompatible and drug delivery coatings for medical device applications. The quality is exceptional and the staff is very helful.

Needs to improve: Surmodics coatings can be very expensive.

Great staff and service!


General Administrative, Medical Device
07/29/2015

Speed 5 / Price 5 / Quality 5

Our firm used Surmodics Inc to purchase lubricants that we used in our manufacturing process of medical devices. We have found that their lubricants have works better than others and created less issues during our quality control process. They have a wide selection of products and a very quick turnaround time from the placement of the order which we count on as our deadlines are very tight. We would definitely recommend Surmodics to any other business!

Strengths: quality product, great service

Needs to improve: none

Quality and smell free products!!


Operations, Medical Device
09/12/2015

Speed 4 / Price 3 / Quality 5

Our company purchases with this vendor Surmodics Inc for hydrophilic coating and Lubricant Service Treatments. We use these quality and dependable products for our assembling of sub-assemblies in our devices. Their products are easy to use and smell free products . They have a high pricing that is a little issue to them but they had reliable shipping. There customer service is always helpful. This isa recommend vendor!

Strengths: Reliable and quality products -Wide selection -Helpful customer service -Fast turnaround

Needs to improve: High prices

Great Products


Customer Service, Consumer Products
08/12/2015

Speed 5 / Price 5 / Quality 5

My Company sourced Surmodics Inc to purchase lubricants that we used in our consumer product process. We have found that their lubricants are of top quality and pass our quality control processes. Surmodics has a wide range of products that can seem daunting, but their customer service department has been of great help to navigate through the products to make sure we get what we need. I would recommend others give Surmodics a chance. They will not dissapoint!

Strengths: Products

Needs to improve: None

Technical Supprt is Very Helpful


Manufacturing, Medical Device
07/28/2015

Speed 4 / Price 4 / Quality 4

Very responsive customer service. Technical support is good. Price is competitive. Quotes are accurate.

Strengths: We use Surmodices for development and production needs to obtained reliable and quality coating chemicals for hydrophilic applications. We mainly use their products to enhanced our capabilities on our medical equipment. Very good quality. Meets and/ or exceeds our specifications. Their technical staff is very helpful and knowelgeable. Quotes are accurate and prices are competitive. They are a great vendor to work with. Deliveries are on time. Very responsive customer service.

Needs to improve: None

high quality hydrophillic coating


Manufacturing, Medical Device
06/14/2015

Speed 3 / Price 1 / Quality 5

coatings from surmodics are second to none. i have used them on three different catheters already and all have performed well on the market with positive feedback from physicians. friction testing demonstrated that surmodics is also more durable than other coating options available. unfortunately, the quality comes at a very high price. as long as you’re willing to pay for it (and can afford it), surmodics should be your go to choice.

Strengths: hydrophillic coating, knowledgeable staff

Needs to improve: extremely expensive

Acceptable hydrophilic coating supplier


Manufacturing, Medical Device
06/16/2015

Speed 3 / Price 3 / Quality 5

Surmodics applied hydrophilic coating to our catheters and performed coating validations for the product. Though the coating they developed was durable and performed well, reliability in the long run was an issue. They were slow to respond to resolving issues, but did end up resolving them. We ended up moving coating in-house. Their deliveries were not consistent which made it difficult to implement JIT manufacturing.

Strengths: Quality coating

Needs to improve: Reliability, price, leadtimes

slip and slide deliver!


Manufacturing, Consumer Products
08/14/2015

Speed 5 / Price 5 / Quality 5

Our team loves Surmodics. We purchase their drug delivery coatings for our medical devices. We use our devices for various lab experiments, treatments and instructions for staff development. They help prevent cross contamination and make delivery quick fast and easy. They have a variety of other lubricants that we have yet to have a use for but if it's anything like their delivery coatings it'll be amazing

Strengths: medical grade lubricants, medication delivery systems

Needs to improve: none

Great Vendor to work with!


Manufacturing, Architectural And Engineering
07/16/2015

Speed 5 / Price 5 / Quality 5

We purchase our hydrophilic coating and Lubricant Service Treatments from Surmodics. We use these products for our assembling of sub-assemblies in our medical devices. Their products are easy to use, and we love there's no smell. They have great deals, and reliable shipping. There customer service is always helpful. This is a great trustworthy company.

Strengths: -Reliable and quality products -Wide selection -Helpful customer service -Fast turnaround

Needs to improve: Price is a little high

quality hydorphilic coating for a fair price


R & D / Engineering, Medical Device
07/14/2015

Speed 5 / Price 5 / Quality 5

we just recently placed some orders to have our catheters coated with Surmodics custom hydrophilic coating and they came our wonderfully. the coating is very good quality and has zero smell to it which makes it tolerable to use. Surmodics pricing is surprisingly fair and all shipments arrive on time.

Strengths: very good quality hydorphilic coating fair price range easy placed orders friendly customer service

Needs to improve: no weakness