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Great support with delivery, installation and training of our new Tecan system. They guys were knowledgeable about workflows and their systems so is was easy to get up and running.
Strengths: We variety of robotics and custom robotics to suit your needs. In our case, we wanted a high throughput machine to enable our technicians to perform next gen seq library prep as fast and efficiently as possile. Tecan provided our solution.
Needs to improve: Service contracts are onerous for labs with limited budgets.
