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Menomonee Falls, WI
Everett, WA
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36 Community Reviews 4.53/5 Overall Rating
Echelon
R & D / Engineering , Medical Device
08/21/2014
Techni-Tool provides many tools ranging from cleaning wipes to hand tools, power tools, and even surgical equipment. Their wide selection of tools and products makes it an attractive option to do your one-stop-shop-all needs. We have worked with them a couple times and have had issues with defective products that have arrived. Not their fault by any means but when returning the products for refund or exchange we found it to be a somewhat tedious and cumbersome process to get our replacement parts and/or refund in a timely manner. Not a huge deal normally but if you're in a bind and need the tools immediately I'm not quite sure if I would trust using them again in the future. Prices are fairly good but customer service is on the slower side.
Strengths: Provider of hand tools, lab tools
Needs to improve: slow returns
We use Techni-Tool to source & accuire our equipment for our internal labs in our facility. The equipment we purchase is use in our R&D Engineering, Calibration, service and on our assembly line in manufacturing of our medical equipment. They offer a wide range of products: hand tools, labels, material handling, chemical, soldering, etc... Techni-Tools webside always has some current specials. Speaking with their customer service representatives they are very helpful and knowledgeable of their products they are selling. Quotes are accurate and price is competitve.
Strengths: - customer service - wide selection - reliable & Durable - quality products - competative pricing
Needs to improve: none
We have used Techni- Tool for years for our assembly line. They have surgical and medical instrument you can choose from. Their staff is very knowledgeable and able to answer all our questions. They have great customer service and always willing to spend the extra time to make sure you get all your questions answered. Their surgical and medical is very high quality and reliable and we have never had any issues with them. I highly recommend them as a vendor and we will continue to use them for years.
Strengths: high quality products and good customer service
Needs to improve: no weakness
We have used Techni- Tool for years for our assembly line. They have surgical and medical instrument you can choose from. Their staff is very knowledgeable and able to answer all our questions. They have great customer service and always willing to spend the extra time to make sure you get all your questions answered. Their surgical and medical is very high quality and reliable and we have never had any issues with them.
Strengths: Wide selection of hand tools. Customer support is super regard to searching what we can't find or shipping method
Needs to improve: None
Our company orders large amounts of hand tools from Techni-Tool Inc on a regular basis for the production assembly line. They have a wide range of hand tools that we use like crimpers, wire cutters and extractors for our dialysis machines. Top of the line quality. Very reliable and easy to use. Never had any major issues with the dynamics of the tools. Excellent customer service staffs to help you with all your shipping and ordering needs. Meets and exceeds expectations. Great vendor to work with.
Strengths: Wide selection of hand tools
Needs to improve: None
Great and helpful customer service. Wide selection. Reliable quality products. Pricing is competitive
Strengths: We use Techni-Tool Inc. to source some of our test equipment used through out our facility. The equipment we purchase is use in our R&D, Calibration and on our assembly line manufacturing our medical equipment. They offer a wide range of products. You can find great deals on their current specicals. Speaking with their customer service representatives they are very helpful and knowledgeable of their products they are selling. Quotes are accurate and price is competitve. They are a great vendor to work with.
Needs to improve: None
I’ve purchased a variety of tools from Techni-Tool. They have a huge variety of tools to choose from soldering guns to tweezers to torque wrenches. Shipping is quick and the pricing is fair. Returns are easy to deal with as well and if you ever have an issue with their equipment that requires a return. Their customer service is standard run of the mill customer service and they get the job done.
Strengths: general tools, hand tools, medical tools, customer service
Needs to improve: None that i can think of
a tech from medical device
R & D / Engineering , Medical Device
05/25/2014
We order soldering tips and some hand tools. The quality is needless to say, good. First time order came on time and the price is competitive. We placed a big order second time and the lead time was twice as long as the first time, so assuming they don't stock up that much on shelf. Over all it is a good company in general.
Strengths: Good quality hand tools and soldering tips, and guns. competitive pricing. Helpful customer service.
Needs to improve: Long lead time
Teamd562
CEO/Owner , Architectural And Engineering
08/14/2014
We get a lot of lab equipment and low end, every day use hand tools from Techni-Tool Inc. They are a volume vendor and always have what you need in stock. Quality may be lacking, but we do not use their tools for heavy duty or intricate needs. Rather, these tools are perfect for every day tasks in our warehouse. Very pleased.
Strengths: Hand tools, tweezers, soldering equipment
Needs to improve: None.
I’ve purchased a variety of tools from Techni-Tool, such as Kim Wipes to Excelta tweezers. Most notably, I’ve purchased several Weller solder stations from them. One out of the three that arrived was defective (turned on, but never got hot). They were quick to replace it and didn’t charge shipping.
Strengths: Wide selection of industrial tools and equipment, Variety of brands
Needs to improve: None
StarLight81
Manufacturing , Medical Device
04/17/2014
Techni-tool provides us with replacement Weller soldering tips and accessories, especially one hard to find tip thermocouple. They are also a wide variety of brands for tweezers, so all hand tools come from Techno-tool. I can always rely on Techni-tool to supply our production floor. They are competitively priced,but average leadtimes. Highly recommended supplier for manufacturing needs.
Strengths: Wide selection, Price, Quality product, Customer service
Needs to improve: Lead times
Our lab has ordered a wide range of equipment from Techni-Tool Inc. We have been doing business with these guys for years. We have never had any problem ordering in bulk. We have primarily ordered hand tools, tweezers, and gloves in bulk. The customer service has always been very helpful to us! They offer amazing quality products.
Strengths: Great quality products!! Customer service is awesome!!
Needs to improve: None.
Techni-tool is one of our top vendors for hand tools that we us on our assembly line and in other departments. They also have chemicals, cleaners, and wipes that we order from them as well. They have descent pricing and ok service.
Strengths: They have an extensive catalog of products.
Needs to improve: There located in the east coast so shipping takes awhile.
We purchase several WXD soldering control units for our workstations in the mfg clean room. The soldering equipment is key to coil connect to delivery guidewires. high quality systems. We also purchase the hand tools wire cutters, etc.. for our labs in R&D and MFG eng.
Strengths: Great selection of hand tools and soldering systems
Needs to improve: long leadtimes and expensive
Techni tool provides us with hot boxes used in our clean rooms. They met me personally to make sure our units were working correctly and even helped with the setup. Replaced one unit with a loaner while a new one shipped. Will be doing business with them in the near future.
Strengths: Customer service
Needs to improve: First unit was doa
We order medical equipment from Techni- Tool. Impressed with there services and high quality equipment. We had a few of their equipment at work. The customer service is helpful and can provide alternatives that can suit your budget. Very affordable tools but you can guarantee that the tools will last long.
Strengths: good customer service
Needs to improve: none
We source a variety of components and tools from Techni Tool for our R&D purposes. Customer service is there when we need them, accurate with their quotes and reliable with lead times. We're a small company but aren't treated as such. Quality supplier with a great staff.
Strengths: quality tools, customer service, selection
Needs to improve: none
Javsiam
R & D / Engineering , Medical Device
06/11/2014
Fast delivery and great selection. Sales staff is helpful, knowledgeable and easy to talk to.
Strengths: Outstanding selection of hand tools and ionizers at a reasonable price. We regularly use Techni-tool for our day to day needs for everything from lab supplies to process equipment.
Needs to improve: Their web site can be a little bit difficult to navigate.
CEO wens
R & D / Engineering , Architectural And Engineering
06/15/2014
We have ordered hand tools from Techni-Tool on a few separate occasions, decent tools at a decent price for the most part. Customer service was very helpful during the ordering process.
Strengths: Decent quality hand tools
Fair pricing
Helpful customer service
Large selection
Needs to improve: Not always the best quality and sometimes a bit overpriced.
Reliable vendor for very good quality tweezers. We use these in manufacturing, engineering, lags, just about everywhere. They are very durable steel tweezers that have precise handling we need with micro medical devices. We like this supplier's customer service and use them frequently.
Strengths: Great selection of tweezers
Needs to improve: None I can recall