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kb824
CEO/Owner , Consumer Products
06/03/2014
They worked with us, and our non-tech savvy clerical staff, to learn how to use the new Avaya system. They were extremely patient and continued training until all employees were comfortable with understanding the functionality.
Strengths: Incredibly knowledgeable staff and expert installation for networking and telephony needs. They are an official AVAYA vendor and can provide A-Z support to match you with the appropriate system to meet your company's current and future needs.
Needs to improve: None that we have experienced so far. Support staff are easily accessible and personable.