Disinfecting And Pest Control Services

Contact Information

32980 Alvarado Niles Rd # 826
Union City, CA 94587
+1 510-489-8689
www.terminix.com

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Community Reviews Summary

22 Community Reviews 4.55/5 Overall Rating

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Terminix International Co Reviews

Great Service


Customer Service , Consumer Products
10/29/2014

Speed 4 / Price 2 / Quality 4

There is not much to say about Terminix. They are a big corporation that is widely known. We've contracted with them ever since we opened our offices. In general, they have kept consistent schedules and been very professional when performing their services. We have never had any issues with pests so therefore I would say they are performing as promised. There have been a few situations where we have asked them to use different type of chemicals due to the type of environment they were going to work in and they have been great at accommodating us. Price is a bit higher than some of the smaller shops, but I believe this is one of those, get what you pay for situations. Overall top marks for Terminix.

Strengths: Pest Control

Needs to improve: None

Great Pest Removal, just be weary of prices


CEO/Owner , Hospitality
09/24/2014

Speed 5 / Price 3 / Quality 5

When I worked as a small manager of a store, we twice had pest problems, both time Terminix came fast and did not take long at all to eliminate our pest problem. Both times they had excellent customer service as well as excellent prices and an expertise at removing pests like nothing I had seen before. The second time however the price was significantly higher, and went well over the initial estimate. Nonetheless, both times customer service and expertise were still top notch. I recommend Terminix as an excellent pest problem remover, but just beware of prices.

Strengths: Fast and Relatively Inexpensive Pest Control

Needs to improve: Price can be a problem, Estimates can go higher than original statement

Good result, but perhaps will try a competitor next time to compare.


General Administrative , Information Technology
10/28/2014

Speed 3 / Price 3 / Quality 3

We worked with our landlord to get exterminators on site to handle pest problems, including roaches and ants. The people from terminix were helpful enough, however their quote system left something to be desired as it fluctuated based on the services and areas of the facility. Seemed like a trial and error approach where metes of the job aren't fully defined, allowing them to continue telling you there's a problem here or a problem there which needs more attention (money). Got the job done, so satisfied with the result.

Strengths: Gets the job done when it comes to pest control

Needs to improve: Inaccurate price quotes, trial and error approach

Great for pest control!


Clinical , Hospitality
09/24/2014

Speed 4 / Price 2 / Quality 4

It's a great company that gets the job done, their sprays and chemicals get the job done, and they don't smell! Great customer service, their response time is fast. They are expensive, but worth their price. Would do business with this company in the future if we should ever need to..

Strengths: We contract with this vendor for pest control, they are efficient, professional, and their chemicals don't stink! Although they are pricey, their services are well worth it! Their response time is quick.. I recommend this company if one doesn't mind paying high fees..

Needs to improve: They're expensive!

Ah. The ants left. The rat stayed. But I would call them again if I needed to.


R & D / Engineering , Architectural And Engineering
03/28/2014

Speed 2 / Price 2 / Quality 3

They came to our office one year to get rid of a rat. They don't like guaranteeing that they will get rid of the rodent. They simply say they will "try". They suggested first that we get the trees trimmed that come close to the roof. They have been good for getting rid of ants and beetles however, which I think they are better at than rodents.

Strengths: Name brand. Dependable entity.

Needs to improve: Maybe a little weak on the "take full responsibility" for the problem area

Great product, Great staff


Sales , Architectural And Engineering
10/29/2014

Speed 5 / Price 4 / Quality 5

we have contracted with terminix international in the past and we have had a very pleasing experience so far and no distractions. We would recommend to any one in the business that is in the search for the market. They get rid of all the bugs in such a fast past with a great business ethic, like most places don't! wow so pleased with these company,

Strengths: great company and has been around for a while. Website is very easy to navigate through and order from.

Needs to improve: none at the moment

terminix is great fir pest control


Manufacturing , Medical Device
03/16/2014

Speed 5 / Price 5 / Quality 5

The gym I work at part time used terminix just recently for pest control. They're staff was very friendly and informational. Their call center is easy to get a hold of as well. They're work was very good although they took they're time with the job and was at our gym for a while the quality if they're work wad great.

Strengths: Great and efficient work. Friendly and infirmational staff on hand. Great customer service.

Needs to improve: They're crew was not on time when theycame to our business

Bugs beware


Operations , Consulting
06/09/2014

Speed 5 / Price 5 / Quality 5

We contract Terminix to rid our facilities of any critters that may tamper with our data integrity. No frills and gets the job done. Customer service is great although I'd be willing to deal with a the full spectrum of customer service quality so long as they killed all the bugs and rats as promised. Needless to say, they provided quality service at competitive rates. Will continue to use for our routine requests.

Strengths: product quality, results oriented, competent staff, lead time

Needs to improve: none

They got the job done


Finance/Accounting , Consumer Products
10/29/2014

Speed 4 / Price 4 / Quality 4

We had rodent issues in our warehouse and we call Terminix. They came out and assessed the problem within a couple days of our call. The serviceman was very cooperative and recommended which services would be required and laid out the pros and cons. We chose a package and we have not had any issues with rodent in the warehouse.

Strengths: Quick response time and gets the job done

Needs to improve: Higher prices than a local shop but can get large pest problems better

No Bugs Here!!


General Administrative , Medical Device
02/07/2014

Speed 4 / Price 4 / Quality 5

we have had the same field agent coming here for the last 15yrs. so he knows all the ins, outs, and crevices of this complex. hes very friendly and social yet keeps it professional.

Strengths: always here monthly never misses. have a fixed contract for monthly inspections. will do individual units when need be. willing to help solve issues with rodents. supply me with good equipment and bait. check all there station not cut corners.

Needs to improve: none that ive come across yet.

Great company to work with


R & D / Engineering , Medical Device
03/26/2014

Speed 5 / Price 4 / Quality 5

Our company had Terminix come out and spray around the warehouse. They were had professional appeal and were in and out, no messing around. From what I could notice it seemed to do the job of keeping the insects out for the most part.

Strengths: Get rid of the insects well

Needs to improve: None

Great services for prevention and treatment of unwelcomed guests!


R & D / Engineering , Medical Device
03/15/2014

Speed 5 / Price 5 / Quality 5

I've used Terminix for both preventative and treatment needs for both my business and personal needs. I have found them to have exceptional customers service and be more than adequate in performing their services.

Strengths: Good services, knowledgeable technicians, and effective at removing un-welcomed guests.

Needs to improve: None.

A must call for all your pest problems


Purchasing , Medical Device
03/28/2014

Speed 5 / Price 3 / Quality 5

We hired Terminix to get rid of the rat problem in our warehouse. They got the job done quickly and I have yet to see a rat since then.

Strengths: Pest control, waste management, customer service, Speedy

Needs to improve: good waste management doesn't come cheap.

Pests BEWARE!!


Manufacturing , Medical Device
03/02/2014

Speed 4 / Price 4 / Quality 4

Terminix does a very good job when it comes to putting pests in their places. Every company I worked for had their services because they are the best.

Strengths: Good customer service and punctual.

Needs to improve: None.

the one's to call!


Manufacturing , Medical Device
03/14/2014

Speed 4 / Price 4 / Quality 5

Terminix has a few traps around the building where I work. They help get the disgusting pests and rodents removed.

Strengths: The specialize in rodents and other pests

Needs to improve: Not as competitive as the orkin man

Get rid of your pests


Operations , Agricultural / Forestry
06/04/2014

Speed 4 / Price 4 / Quality 4

We had a pest problem that was eliminated swiftly and professionally by Terminix and we haven't had one since.

Strengths: Dependable, fast, discreet, professional

Needs to improve: there are none

Always Know Who They Will Send


Sales , Aerospace
02/20/2014

Speed 5 / Price 5 / Quality 5

Tend to send the same person so that we know who they are and they are familiar with our office.

Strengths: Always a friendly face.

Needs to improve: N/A

Real good Company


Manufacturing , Medical Device
03/26/2014

Speed 3 / Price 3 / Quality 5

Good employees very friendly

Strengths: We have the Terminx boxes spread over our company building for insect control

Needs to improve: Would like to see an corner box design

Pest control


Clinical , Medical Device
03/25/2014

Speed 4 / Price 3 / Quality 3

We've used Terminix for pest control at our dental office. They've done a decent job but pricing can be better.

Strengths: Pest control

Needs to improve: Pricing

Great service


Manufacturing , Medical Device
03/24/2014

Speed 5 / Price 5 / Quality 5

My work use their service
They very professional highly knowlegable. Good company to have

Strengths: Professional staff
Friendly staff
Good costumer service

Needs to improve: None