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Community Reviews Summary

33 Community Reviews 4.64/5 Overall Rating

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Top Reviewed Services

Temperature management products for your custom applications.


R & D / Engineering , Medical Device
07/23/2014

Speed 4 / Price 3 / Quality 4

Watlow builds a great heater that is robust, accurate and easy to control. They're offer a huge variety of heaters in different sizes, intensity and configurations but in the event that they don't produce a heater that is suitable for your application, you can call their technical support team and have a custom heater built to order.

On several occasions throughout the years, I've called up Watlow and have given them a brief description of my application, they've always been able to helps me size a heater that would work on my fixtures. Ordering from them is easy and they typically deliver promptly.

Strengths: Watlow deisgns and manufactures electric heaters, temperature controllers and sensors. Their heaters in particular are well designed and last for many years. You can contact their technical support team and they can guide you through the part selection to ensure that your design is using the proper heating element for your machine/tool.

Needs to improve: Their temperature controllers are a little confusing to configure.

Quality controllers and knowledgeable team


Operations , Consulting
06/14/2014

Speed 5 / Price 5 / Quality 5

We're a small assembly and we procure various control components from WATLOW. We've been impressed by both their product quality and level of client care. While we typically source controllers, they do offer a wide selection at seemingly competitive rates. Customer service is always easy to reach and accountable. Issues are addressed immediately. Knowledgeable team makes it a point to usher us towards the most cost effective solution that fits our needs. Accurate quotes, solid lead time and quality made for a positive experience. Will order from again and happy to refer.

Strengths: customer service, product quality, reliability, expert staff, lead time

Needs to improve: none

Watlow they know.


R & D / Engineering , Medical Device
05/27/2014

Speed 5 / Price 5 / Quality 4

The are very helpful during the purchasing process. We bought what we needed with their help. Their customer support was great and the pricing was very reasonable.

Strengths: Watlow has a great selection of industrial electric heaters, sensors and controllers out of all the companies I have dealt with. They bring thermal expertise to guide you in the selection process so you can get the exact equipment you need.

Needs to improve: There refurbished equipment is not reliable. We had purchased a refurbished oven and it did not last long.

Reliable and high quality products.


Manufacturing , Medical Device
05/30/2014

Speed 4 / Price 4 / Quality 4

Very good reliable and high quality products. Very good customer service. Quotes are accurate.

Strengths: We use WATLOW products throughout our facilty. They are mainly use for our temperature and humidity control. Devices are easy to program and adjust if needed. Their products are very reliable and measurements are accurate. Price is competitive with a wide selection of product line. Their products are reliable and their quality good. The technical support is very knowledgable and friendly. Quotes and orders are accurate. They are a great vendor to work with.

Needs to improve: None

Quality Temp Controllers


R & D / Engineering , Medical Device
04/21/2014

Speed 4 / Price 4 / Quality 5

We several equipment that use Watlow controllers. These units are well built and easy to use. Watlow has provided excellent technical support over the years. Their staff is patient and can walk you through the steps in order to fix your controller or to help you understand how to properly set up your controller properly. Good customer service is the norm with Watlow. Not much to improve on

Strengths: High quality temperature controllers, good technical staff,

Needs to improve: Cost

Temperature and humidity control


Manufacturing , Medical Device
04/21/2014

Speed 3 / Price 3 / Quality 3

i’ve used watlow controllers for controlling temperature and relative humidity during validation testing and it was able to last 180 days with no additional maintenance after the initial setup. they also have all their equipment CAD drawings on their website, so it’s easy to incorporate their equipment into your 3d assembly.

Strengths: temperature and process controllers, all manuals and configuration steps are on their website

Needs to improve: can’t think of anything

great quality product


Manufacturing , Medical Device
05/25/2014

Speed 5 / Price 5 / Quality 5

Watlow have wide selection of electrical wire, cable and connectors. Before we contract out the service, we placed quite a few order from them and they didn't let us down. If you don't know what you want, customer service is always there to help with a phone call away. They can expedite shipment with decent shipping fee.

Strengths: high quality product and good customer service

Needs to improve: no weakness

A++ vendor


Manufacturing , Apparel Manufacturing
05/30/2014

Speed 5 / Price 5 / Quality 5

WATLOW is an excellent source for temperature controller equipments. We use them on our dialysis machines at work on a regular basis. Very reliable equipments. The quality is awesome. Hardly have any problems with it. Easy to use during our testing process. We achieve great results when we use their temp controller. Fair and reasonable prices. Fast delivery.

Strengths: Great quality equipment

Needs to improve: None

very satisfied!!high quality product


CEO/Owner , Medical Device
09/13/2014

Speed 5 / Price 5 / Quality 5

Customer service is always easy to reach and accountable. Issues are addressed immediately. Knowledgeable team makes it a point to usher us towards the most cost effective solution that fits our needs. Accurate quotes, solid lead time and quality made for a positive experience. Will order from again and happy to refer.

Strengths: customer service, product quality, reliability, expert staff, lead time

Needs to improve: none

Heater, controller and sensor


R & D / Engineering , Medical Device
06/01/2014

Speed 5 / Price 5 / Quality 5

We several equipment that use Watlow controllers. These units are well built and easy to use. Watlow has provided excellent technical support. Good customer service is the best thing about Watlow. When we need a technical support, they help us until we are happy with it.

Strengths: Reliable in quality and reasonable price temperature control sensor and heater. Good customer service.

Needs to improve: None

A solid vendor for high quality electric heaters!


CEO/Owner , Architectural And Engineering
07/24/2014

Speed 4 / Price 4 / Quality 5

We've purchased both large industrial sized heaters and small compact heaters, and their associated electrical components from Watlow. A must need tool for those that have temperature sensitive materials and products. The heaters are also very user friendly and easy to adjust temperature. We are very happy with our purchase!

Strengths: electrical components, heating equipment

Needs to improve: None.

Watlow systems


Purchasing , Medical Device
05/25/2014

Speed 3 / Price 3 / Quality 3

Used their product for controlling humidity and temp for testing which has a long shelf life that doesn't require any additional maintenance. They have their CAD drawings available on their site so you can easily integrate their products into your system.

Strengths: temp controllers

Needs to improve: none

Reliable service


Manufacturing , Medical Device
07/23/2014

Speed 4 / Price 4 / Quality 4

This vendor is very reliable on supplying us quality components
They have great customer service that will assist you through ordering process and shipping.
Great deals that they can offer on bundle orders
Very flexible also reliable company you can count on for longtime

Strengths: Reliable
Good quality
Customer service

Needs to improve: None

No other choice for temp controllers. The best!


R & D / Engineering , Medical Device
03/13/2014

Speed 5 / Price 5 / Quality 5

When I was ordering a custom enviromental chamber. I made sure that the company was using Watlow temperature controllers. They have a very intuitive interface and are accurate and reliable. No better choice than Watlow for Temp control

Strengths: temp controllers

Needs to improve: none

High Quality Controllers


R & D / Engineering , Medical Device
02/19/2014

Speed 5 / Price 5 / Quality 5

I have used watlow controllers generally for all my needs with thermocouples as well as other items. Construction is high quality and very durable under industrial use.

Strengths: Great controllers for use with items such as thermocouples. Good quality construction

Needs to improve: None

Quality controller and thermo bonding


R & D / Engineering , Medical Device
04/12/2014

Speed 5 / Price 5 / Quality 5

I have used watlow controllers generally for all my needs with thermocouples as well as other items. Construction is high quality and very durable under industrial use.

Strengths: Great controllers for use with items such as thermocouples. Good quality construction

Needs to improve: None

The accuracy of the control limits device keeps quality a priority


Purchasing , Medical Device
04/08/2014

Speed 4 / Price 4 / Quality 4

EZ-ZONE RM High Density Limit device from Watlow is in our lab and helps maintain corrct heating levels for curings and metal and or coil softness

Strengths: High quality heating and controls devices

Needs to improve: none

A great provider of industrial thermocouples


Manufacturing , Medical Device
12/20/2013

Speed 5 / Price 5 / Quality 5

Should consider this company also when getting quotations for thermocouples.

Strengths: Omega did not have the thermocouples I was looking for. Watlow had them. The turnaround is pretty fast. Great customer service.

Needs to improve: Not well known.

A great supplier to have with good products and equipments


Manufacturing , Medical Device
04/14/2014

Speed 5 / Price 5 / Quality 5

We use their equipment for our medical device. They have wide selection and type you want good costumer service and also a great supplier

Strengths: Reliable company
Good equipment
High quality product

Needs to improve: None

Sure safe power switch device


Clinical , Medical Device
09/12/2014

Speed 5 / Price 4 / Quality 5

We use power switching devices from Watlow it is convenient,safe and has safety shutdown contractor.

Strengths: Watlow communicate with their clients to achieve the best quality products and services they needed.

Needs to improve: No issues