All 42 Reviews

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The best supplier I've worked with!


Purchasing , Printing
03/22/2014

Speed 5 / Price 5 / Quality 5

Xpedx is the #1 supplier that I've worked with in my 10 years in the Supply Chain field. Xpedx is unique in the sense that they understand our business requirements to the core making them understand our concerns and goals.

Strengths: Strategic Presence - Xpedx is under the umbrella of iPaper which has a strong and strategic presence all over the U.S. They are everywhere, thus, making sourcing and delivery of products very convenient.

Expertise in the market - Xpedx has a smart and talented pool of technical workers, as well as sales people in areas of both digital paper and packaging.

Customer Service - I've worked with Xpedx for the last 7 years and I commend their customer service team for breathing and living the mission vision of the company I worked for. Their sense of urgency is unbeatable.

Flexibility - The team that serviced my requirements are the easiest to work with. They address quality issues right away without the hassle of push backs that one can normally get from other suppliers. They own up to their misses and address them on a timely manner. They have also helped me get out of ugly situations that would have caused my production lab to shut down. Xpedx has a strong relationships with the big paper mills in the US and even abroad that allowed me to get improved leadtime and delivery of digital paper products.

Vast Catalogue of products - we purchased packaging materials (i.e. corrugated boxes, mailers made of SBS carton, envelopes and a variety of digital paper used on calendar, greeting cards and photobooks). They not only sell products but they have a development or design team, in packaging for example, and has helped create amazing designs and output for many of our products. They have also helped customize formulation of different paper with paper mills overseas.

Needs to improve: Xpedx isn't a paper manufacturer, thus, they are subject to pricing structures and supply chain challenges from the mills of raw material suppliers that they work with.

High quality packing materials


Quality , Medical Device
03/30/2014

Speed 5 / Price 5 / Quality 5

We use Xpedx boxes and packing materials in our warehouse and we have never had any problems. Their double wall boxes are durable and impact resistant. We have never had any problems with any of the products we get from Xpedx. Additionally, they are very cost effective. We never had a chance to use their custom products but given the quality of the off the shelf products, I am sure they would do good job.

Strengths: Xpedx is a great resource for packaging supplies. They make corrugated cardboard boxes, shrink wrap and impact protection materials like foam and bubble wrap. In addition to their extensive off the shelf offerings, they have an in house packaging engineering team to design custom packaging to meet specific needs.

Needs to improve: None

Great team!


General Administrative , Medical Device
06/10/2014

Speed 5 / Price 5 / Quality 5

Our firm procures packaging supplies from Xpedx for are medical devices and the quality of these supplies are fantastic. Xpedx offers a cost effective solution to ensure our shipments arrive safely and securely, and most importantly undamaged. Customer service is helpful as ensure that the packaging supplies that we order will accommodate our needs - this is usually easy with their wide selection. We love their lead times allowing our clients to get their shipments quicker and we recommend them to any business!

Strengths: competitive pricing, quick service, great quality

Needs to improve: none

Shipping and boxing supply for bay area customer


R & D / Engineering , Medical Device
06/06/2014

Speed 4 / Price 4 / Quality 4

Our company order packaging supplies to this vendor their always been there for us supplying quality product also taking customs orders. They have wide Selections depends on what you need. Sales rep stopped by at company so he got an idea of what kind of improvement we need. When we had an issue with longer lead time, he helped us to speed things up.

Strengths: Nice local packaging solution place for us. Good customer service.

Needs to improve: 1st time around, lead time a little longer, but improved 2nd time and 3rd time around

Xpedx is one of our top choices when it comes to packaging products.


IT , Consumer Products
06/14/2014

Speed 5 / Price 5 / Quality 5

Xpedx is one of our top sources of industrial packaging supplies. Their boxes are of excellent quality and durable. We also use their impact protection wraps to secure fragile products and to make sure that they are well protected during shipping. They also offered custom packaging that suits our needs on some of products that requires special handling. This company really did a good job from our experience.

Strengths: Good quality packaging products, durability, wide selections of cardboard boxes, shrink and bubble wraps, and other materials for protection.

Needs to improve: none

very satisfied with the product and services


Purchasing , Medical Device
05/23/2014

Speed 5 / Price 5 / Quality 5

awesome campany

Strengths: Xpedx has a strong relationships with the big paper mills in the US and even abroad that allowed me to get improved leadtime and delivery of digital paper products. Vast Catalogue of products - we purchased packaging materials (i.e. corrugated boxes, mailers made of SBS carton, envelopes and a variety of digital paper used on calendar, greeting cards and photobooks). They not only sell products but they have a development or design team, in packaging for example, and has helped create amazing designs and output for many of our products

Needs to improve: non

Great Products


Customer Service , Consumer Products
06/20/2014

Speed 4 / Price 5 / Quality 4

We source packaging supplies from Xpedx and they offers a cost effective solution to ensure our shipments. They have always arrived safely and securely, and most importantly undamaged. Customer service is helpful as ensure that the packaging supplies that we order will accommodate our needs - this is usually easy with their wide selection. I think that they are a top company to look for to your needs. I would give them a chance if you haven't. Highly recommended.

Strengths: Products

Needs to improve: None

Great company!


Operations , Consumer Electronics
05/06/2014

Speed 5 / Price 5 / Quality 5

We routinely use Xpedx for our shipping and packaging needs. Everything we've shipped has always arrived on top and in great shape. Their staff is extremely friendly and always happy to help. The faster and safer we can get our client orders fulfilled, the more business we can retain. Xpedx plays a big role in that as their prices are fair and full of value. We'll continue to use and will happily recommend.

Strengths: product variety, customer service, value

Needs to improve: none

AAA+ company


Manufacturing , Medical Device
05/27/2014

Speed 5 / Price 5 / Quality 5

Our company order packaging supplies to this vendor their always been there for us supplying quality product also taking customs orders. They have wide
Selections depends on what you need.
Their ordering systems is always superb and fast . Their products have good descriptions so you know what your ordering and also customer service can help you on your orders or issues you may have.

Strengths: Quality
Wide selection
Good service

Needs to improve: None

Reliable packaging solutions


Operations , Consumer Electronics
06/10/2014

Speed 5 / Price 5 / Quality 5

We order packaging supplies from Xpedx as they are cost effective solutions to ensure our shipments arrive safely and securely. Customer service is great as they accommodate a wide spectrum of shipping requirements and are always seeking a better client fit. Team is very knowledgeable and we haven't had any egregious issues of shipment damage. Quality products and will continue to use

Strengths: product quality, comparative advantage, customer service, reliability

Needs to improve: none

Packaging solution


R & D / Engineering , Medical Device
05/26/2014

Speed 5 / Price 5 / Quality 5

We use Xpedx to pack some of our products to have a better quality packages. We are working with their team to improve the looks and quality.they also have been excellent in a past project for some packaging needs we had. the solutions they provided were excellent and contributed to our final packaging solutions and as a vendor

Strengths: Expect in solving packaging solution. Knowledgeable engineering team. Competitive pricing

Needs to improve: None

Custom Packaging Solutions.


Manufacturing , Medical Device
03/28/2014

Speed 4 / Price 5 / Quality 4

We use Xpedx to pack some of our chassis and we recently made a change to the box and it seems like the quality changed a bit. We are working with their team to improve.

Strengths: Good customer service, they come down to the site whenever they are asked to do so. Flexible and reliable.

Needs to improve: The quality of the boxes can be improved. The color fades in the light.

Great boxes durable


Manufacturing , Medical Device
07/30/2014

Speed 4 / Price 4 / Quality 5

Xpedx has a very reliable service they provides us quality boxes that we use to pack our carts for our medical device.
They have wide selections of product you can choose from very durable and can take a beating.
customer support really help us out answers all our questions and provides enough informations to us very professional.

Strengths: Good quality
Durable
Wide selections

Needs to improve: No issues

very reliable packaging and shipping company


R & D / Engineering , Medical Device
05/04/2014

Speed 5 / Price 5 / Quality 5

we've used their shipping and packaging services in the past to package and ship some of our products and they were always on time and their packaging equipment was very good as well. the pricing of their shipping and packaging is also very fair.

Strengths: reliable
excellent quality package boxes
fair pricing
on time shipments

Needs to improve: no weakness

All your shipping needs here!! very pleased


R & D / Engineering , Legal
06/15/2014

Speed 5 / Price 5 / Quality 5

We order 6 different sizes of boxes from Xpedx not to mention all of our other shipping needs. This is your one stop shipping needs spot, with an amazing selection and very helpful customer services.

Strengths: Large selection
Great customer service
All sizes of boxes
All your shipping needs from one place

Needs to improve: None to list

durable shipping boxes


R & D / Engineering , Medical Device
07/30/2014

Speed 5 / Price 5 / Quality 5

we use their custom packaging boxes to ship out some of our products. their boxes are very good quality and never have given us any problems. the prices may very depending on the sizes of the boxes but the prices are all fair as well.

Strengths: reliable, trustworthy

Needs to improve: no weakness

Good quality packaging accessories


Purchasing , Medical Device
05/27/2014

Speed 4 / Price 4 / Quality 4

We use this suppler for blister plastic wrap and boxes. These are good quality and reliable. We use these for our finished goods and for product going to sterilization. We never have any issues with the boxes...

Strengths: Reliable vendor for packaging materials

Needs to improve: Nothing

great shipping and packaging


Manufacturing , Medical Device
03/27/2014

Speed 5 / Price 5 / Quality 5

My company uses xpedx regularly to ship medical parts and machines and they are one of the best. They have great shipping rates and they are also very affordable.

Strengths: Great customer care and service. Very efficient. Always on time. Very reliable

Needs to improve: No weakness

keeping your packages safe


Manufacturing , Consumer Products
06/14/2014

Speed 5 / Price 5 / Quality 5

We know how important it is to ship packages with confidence and to know that they will arrive safely, well Xpedx does just that with all of their packaging supplies. And customer service is great too.

Strengths: keeping your products safe

Needs to improve: none

Great pricing and huge selection on product sizes for boxes.


CEO/Owner , Medical Device
06/11/2014

Speed 4 / Price 3 / Quality 4

Great customer service and pricing is fair.

Strengths: Our company used Xpedx for their boxing materials. We needed many different sizes and they had a wide selection.

Needs to improve: shipping was a bit on he slower side, but still managed to get it on time.