Angie

We created a business deal with Epson America they are the source of our printing equipment. In our printing business we need heavy duty and high quality printers for our business to run well. And affirm to Epson they meet our expectation. We are very disappointed with our previous printer supplier because most of the time it only last for 2 -3 months. Due to heavy use of our printers we really need to have a printer that is durable and can last for longer time because our budget is affected whenever there's a need for a replacement because of a damaged printed that is almost newly bought. We are very pleased with Epson product because it is very durable and easy to use. We noticed that there are less issues in our printing production when we started to use their printers. We really love the quality of the hard copy that is produced of the printer. It is very lively and the color looks natural. We try to print same image using Epson printer and using our previous source printer . As we compare, the difference is really evident and we can not deny the fact that Epson's quality is far excellent compare to the other. The overall performance of the Epson printer is exceptional. We will surely continue to work with Epson.

Strengths: durable products, long lasting, good customer service.

Needs to improve: The prices of their printer is a little higher compare to other printers but the printer quality is fantastic.

We contracted Westpak for Packaging and shelf life age testing and the result of their service is really exceptional. While they are working we noticed that the equipment and materials that they are using is of high quality and those things really helped them to produce quality service. They are very professional with their work because they make sure that we are satisfied with the outcome. And what we actually expect is what we get. With Westpak and our team combined together we are really amazed by the result and effect to our company. They helped us to accomplish things that other vendors can but unlike Westpak they are offering excellent service that you can see with their works. We love how they communicate and discuss things with us they are good in communication as well as their representatives that is very reliable because they are knowledgeable and able to walk us through with our concerns with a timely manner. We will definitely continue to work with this vendor.

Strengths: high quality equipment,Fast and reliable service, and good communication.

Needs to improve: Because they are too popular and reliable when it comes to the services that they offer they are too busy to accommodate all of their customers.