CoffeeCup

We tried to ask this company some very basic questions to actually create the design centered "around" their capabilities. However, they were not helpful at all. All they cared about was making money. We sent them 2 different designs explaining that we 4 others and we could go in a number of different directions based on what they could do and avoiding what they could not do. They simply ignored our questions and went about responding however, they wanted to. There are a lot of other more "helpful" companies out that that do MIM.

Strengths: They are narrowly focused on medical parts and anything outside of that, they seem to ignore.

Needs to improve: Poor Customer Service