Droopy

Our company runs a large IT organization so we have lots of experience with Western Digital products and putting them through very harsh conditions. Of course many of our laptop and desktop computers are equipped with their products but I think they shine in our custom built security DVR machines. These machines are designed to run 24/7 and are constantly recording dense video feeds from security cams in our buildings. These machines rarely, if ever, have a problem, a testament to the quality of WD products. The laptop hard drives are less reliable but people abuse their computers so that's not a fair test.

Strengths: Reliable products from a leader in the industry

Needs to improve: At times quality control can be an issue. Once experienced a bad batch of HDD.

We decided to go with DYMO products for our legal department. Even in our digital age there still exists a strong demand for custom printing on a desktop level. Our entire law department, across five locations, are all equipped with DYMO products. We have a unique situation where we need their printers to function through a Virtual Machine environment and they were able to provide ample support to make it happen. Thank goodness because our legal department can be very needy and demanding.

Strengths: Excellent devices that are able to perform a wide range of printing and labeling functions. Technical support is also very strong since we need compatibility through a virtual environment.

Needs to improve: None thus far

Now that the product is implemented, the ease of use has definitely exceeded our expectations. It runs smooth, is easy to manage and has a wide range of applications. Now we just need to manage demand from our organization.

Strengths: Software is very easy to use. Very simplistic interface even when managing a large organization with several virtual images running different operating systems. Easy to train staff to manage virtual machines in the software and many technicians prefer being on virtual machine duty as opposed to onsite support.

Needs to improve: It can become pricey depending on your infrastructure and your particular demands. Make sure you have a clear road map prepared.