Dynamic Mounting

I used Essentra because the prices they gave me were better then McMaster. Unfortunately by the time you include shipping McMaster comes out better. Plus McMaster has stock, while Essentra usually has a wait time of 6 weeks.
Customer service isn't good to begin with when you're trying to buy something. But when you have a problem it is downright terrible.
Billing, they overcharged me and it is impossible to get the money back. They want to give me a credit for the next purchase but I don't want to do business with them. They somehow manage to make the cost of shipping more then the cost of the components that you buy, watch out for the pumped up shipping cost.

Strengths: Price is less expensive then McMaster until they ship. Then the price is worse then McMaster

Needs to improve: Shipping, Instead of putting 1000 washers into one box, they put 100 washers each into 10 boxes, then charged me shipping on the entire thing. The shipping ended up being more then the washers themselves. Having Stock, they never seem to have even small quantities of parts in stock, they always do partial orders and then charge a lot for shipping Customer Service, I can't get them to fix multiple mistakes that they have made. Sending the right parts, they have been known to send me the wrong parts.