Mountain Bookkeeper

After speaking with a recruiter we decided to give this company a try and fill a management position. The person they sent us was not only unqualified, we are not even sure of their real name. We did a background check ourselves and found out that the college he had listed as attending had no record of him. When asked about this the gentleman stated that "he had gone to school under a different name completely". Again none of this could be verified. Upon contacting the recruiter regarding this employee he admitted that they had not actually vetted him. We instructed the recruiter that we were releasing the gentleman from employment at our company. We thought this would be the last we would hear from them. Nope, they kept sending us bills for his placement with us. Our contract agreement was that if the person was let go during the contract period we would not owe anything further. Not so much! We called their billing deparment weekly to try and get it cleared up, no one at this company answers their phones and they do not return any messages. We emailed them asking them to call us regarding this individual and our contract to which of course no one replied. Fast forward to 4 months later of us constantly trying to get ahold of someone there, they finally call us wanting money after the contract time had expired. When I spoke with the rep who called us I explained the situation and about our constant attempts to canel the contract, their reply to our situation was to bad. They now expect us to pay them 20K for an employee that we had for 2 weeks before finding out he was not even who he said he was. And even though we had tried multiple times to contact someone there to clear up the contract with no response did not matter. It did not even matter that we had contacted the recruiter and told him that we let the guy go. Evidentally we were supposed to email someone that we did not have a contact information for ourselves and no one there would answer a phone so we could get the process of who to contact. They send you unqualified people then bill you an extreme amount and will not take your calls when you are trying to cancel. I have worked with multiple staffing companies and have never seen anything like this in all my years.