PogoStar

I felt that they did a great job resolving my issue of a printed under warranty. I also think they do a great job making their printer drivers accessible on line.

Strengths: Their customer service was excellent. We purchased a printer for a personal printer for a Director's office. It stopped working after about 8 months. After having the IT person trouble shoot the issue, I had to call HP for the warranty coverage. The tech support person took me through a number of steps and came to the same conclusion as the IT person; a module needed to be replaced. They shipped the replacement to me in a matter of a couple days and the printer was back up and running. In addition, the return of the defective part was easy and straight forward. Everyone was satisfied.

Needs to improve: I feel like their quality some times is not the best. They mass produce and have made things less and less expensive. Consumers and businesses like that, but reliability sometimes comes into question.

Target is a great go to place. They have what you need and at a reasonable price. I may be more selective of where I buy things when spending my own money, but when it comes to a company, they are also paying your salary when picking items up, so time is also important.

Strengths: Target has almost everything you can think of for general office needs (cleaning supplies, soda, paper plates, video cables). It is a great go to place if you need something quickly and I have found the sales people to always be friendly and helpful.

Needs to improve: Price and don't deliver same day. However, the convenience makes up for it.

Togo's has always delivered on time with my expected items.

Strengths: Togo's is quick and consistent. You always know what to expect when ordering from Togo's and that's comforting when you have to have food for meetings.

I've always loved their bread. I also have a number of favorite sandwiches on their menu and I don't eat sandwiches!

Needs to improve: I really like Togo's, but their flavor profiles are a little flat. If you have someone who likes "plain American" food, then you are fine using Togo's. I still use them and they are in my "rotation".

Specialty's does a wonderful job from their food to their service to their resolution of issues. They are a great company and I will use them if they are near an office I am working in.

Strengths: Specialty's has a wonderful menu and their cookies are a huge hit in the office. Their sandwiches and soups are great for lunch meetings and visitors.

Needs to improve: The only complaint I have is that they put way too much lettuce on their sandwiches. However everything is fresh.