PV

Ive been in contact with igus for the better part of 2 months now when I initially reached out for a quote on their parts as they DO NOT list prices for the majority of their cataloged items. You would think that since this company, IGUS, does not display their prices readily that they would respond within AT LEAST two days with a quote. Well its been three days since I emailed John Langwell over at sales with no response. It has been weeks since I last heard from Tyler Pavlik, also from sales. I am highly disappointed at the quality of service this company provides and the lack of speed with communication. If youre trying to get IGUS components best of luck to you and your endouver. Youre better off buying the components at incredibly more expensive prices off amazon.

I even reached out to a local IGUS sales rep, Vivek Srivatsa, displaying my disappointment regarding not receiving an official invoice to purchase my needed IGUS components, He did not respond after I displayed such disappointment and I highly doubt Vivek will relay my disappointment and desire for an invoice to the proper channels.

This has been such a terrible experience with what is suppose to be a professional and decent company. So if you have a deadline to meet, IGUS will surely assist you in NOT meeting such deadline.