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I had a small business account with BofA for a while, but it is very difficult to start a business when your bank is nickel and diming everything! I wanted to like them because of their reputation and long history, but I could not.
Strengths: Banking
Needs to improve: Too many fees!
It's been a decent experience with Bank of America. Their fee structure is not transparent but the customer service is professional and timely.
Strengths: Reliable bank and good customer service. They always answered questions in a timely manner.
Needs to improve: High fees and fees were not transparent.
